Remote Desktop broken on Windows 10 1903, but only on one PC...

Page 1 of 2 12 LastLast

  1. Posts : 5
    Windows 10 Pro v1903
       #1

    Remote Desktop broken on Windows 10 1903, but only on one PC...


    Basically I have a headless Windows 10 server that I use RDP to access. Up until 1903's installation it's been fine but after installing 1903 I was only able to log into a black screen with a cursor until the system forcibly disconnects. I tried a couple of things (like disabling persistent bitmap caching), which produced nothing useful, and ended up rolling it back to 1809, where it resumed working. None of the other PCs where I installed 1903 exhibited this behavior (connecting properly when an RDP request is made, including another headless server).

    I'll accept that I have to use 1809 on this system for now but what I'd like to know is how do I know when it might be safe to try and update it to 1903 again? It isn't 100% necessary for me to run 1903 on this system but I like having all my systems running at the most up-to-date baseline as a matter of principle.
      My ComputerSystem Spec

  2.    #2

    I've encountered the same problem. Is yours a very old display adapter? If so, it may simply be that there is no longer a display driver that is compatible any longer.

    To work around it I did this:

    Open Device Manager on the problem system. Disable the display adapter.You will need to do this while connected to a monitor. This will force the system to use the standard Windows display driver. Note that you may not have an option to set the screen to the full resolution of your monitor at this point, but when connecting via remote desktop, it should work fine with the full resolution. In my case, this was an acceptable solution since I run the system headless.
      My ComputerSystem Spec


  3. Posts : 5
    Windows 10 Pro v1903
    Thread Starter
       #3

    I did reinstall the display driver from Intel (itís an Intel HD 4000 integrated GPU) but I didnít try outright disabling it.

    At the moment itís still back on 1809, though, which works.

    - - - Updated - - -

    Sadly that didn't work. I tried updating one last time using a different method and I disabled the entire display adapter and RDP still failed to work afterwards.

    So downgrade again...
      My ComputerSystem Spec

  4.    #4

    hsehestedt said: View Post
    I've encountered the same problem. Is yours a very old display adapter? If so, it may simply be that there is no longer a display driver that is compatible any longer.

    To work around it I did this:

    Open Device Manager on the problem system. Disable the display adapter.You will need to do this while connected to a monitor. This will force the system to use the standard Windows display driver. Note that you may not have an option to set the screen to the full resolution of your monitor at this point, but when connecting via remote desktop, it should work fine with the full resolution. In my case, this was an acceptable solution since I run the system headless.
    This was the only thing that worked for me, but there was an issue. I have a 1940 x 1080 display and the resolution is not 1440 x 900, but still look good.
      My ComputerSystem Spec

  5.    #5

    rdwray,

    You are correct. As I had noted, it may not run there full native resolution locally, but you should be able to get the full resolution via remote desktop. Since that is a headless unit hopefully that will work for you as it did me until some other resolution comes along.
      My ComputerSystem Spec

  6.    #6

    hsehestedt,

    There are a lot of PCs out with AMD and NAVIDIA displays, M$ should be getting a lot of bad words shouted at them about now.
      My ComputerSystem Spec


  7.    #7

    Don't misunderstand, this is by no means an issue with all of these displays. It's only a very small subset of very old adapters for which the manufacturers have not made any current Windows 10 drivers.

    I would go so far as to say that Microsoft is really blameless in this one. I'm betting that like me, you probably have a display driver that has not been updated in many years.
      My ComputerSystem Spec

  8.    #8

    Uh, everything worked before the update, so why doesn't it work now?

    We had the same issue when they went from the IDE to the SATA hard drive.
      My ComputerSystem Spec


  9. Posts : 5
    Windows 10 Pro v1903
    Thread Starter
       #9

    Well, MS is offering me the update in Windows 10 directly now. Dunno if it's been fixed now.

    Seems risky.
      My ComputerSystem Spec


  10. Posts : 5
    Windows 10 Pro v1903
    Thread Starter
       #10

    Microsoft has FINALLY acknowledged the issue, despite my complaints having been there since launch day.

    Unacceptable. How does this go on for so long without mention?

    Oh, and yes, the issue returned even with MS's official update.
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
1903.116 remote desktop problems in Network and Sharing
All computers are same specs: HP Elite 8000 4GB RAM - with SSD. Client machines that I'm having problems with are both running WIN10 1903.116. (Fresh install not Upgrade) If I try and RDP (over VPN or LAN) to computer I get a connection, can...
How to Remove a Remote Desktop Connection in Remote Desktop app on Windows 10 PC You can download and install the free Microsoft Remote Desktop app and use it to connect to a remote PC or virtual apps and desktops made available by your admin....
How to Add a Remote Desktop Connection in Remote Desktop app on Windows 10 PC You can download and install the free Microsoft Remote Desktop app and use it to connect to a remote PC or virtual apps and desktops made available by your admin. The...
I recently purchased a new laptop running Windows 10 with a 4K UHD display. I frequently use remote desktop with my laptop to connect to a Windows 10 desktop system in my home. I've been doing this for years without a problem until I upgraded my...
Hi. I just viewed Kari Finn's clearly explained Remote Desktop Connection on Win10 and how to connect to remote computer, thank you for that. Good job! In my case though, I use Win XP Home edition. Do I have to have Win XP Pro edition to connect on...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:30.
Find Us