My Networked Printer on Win10 no longer works in Windows XP

phrab · 28 Apr 2019

I have 2 computers, Win10 & WinXP & 2 printers, an HP printer connected to Win10 thru ethernet & an Epson wirelessly. I was having problems in Win10, & you've helped me solve this in thread "HP Officejet printer keeps going offline only on Windows 10".I had no problems with my printers in WinXP, but now I do. When trying to use the HP printer with WinXP, I keep getting messages that it can't communicate with the printer. I've tried to use Add printer on my WinXP machine to start over, & it "sees" my printer on the Win10 machine. However, when I try to go thru the printer wizard, I get to this screen:

My Networked Printer on Win10 no longer works in Windows XP-add-printer-winxp.png

I don't have a password on either computer, but I type in the username, as shown above. Whether the box "remember my password" is checked or not, when I click OK, I get the message

My Networked Printer on Win10 no longer works in Windows XP-add-printer-winxp-message.png

I don't know if this has anything to do with my previous problem or not, but I can't use the HP printer in Windows XP anymore. Any suggestions?

Thank you in advance,

Samuria · 28 Apr 2019

Is Phil an admin user on Windows 10? One of the problems with this is by default when you connect to a PCs printer it's downloads drivers from that pc which if it's a different windows can give all sorts of problems

phrab · 28 Apr 2019

Samuria said:

Is Phil an admin user on Windows 10? One of the problems with this is by default when you connect to a PCs printer it's downloads drivers from that pc which if it's a different windows can give all sorts of problems

Thank you for the quick reply. I (Phil) am the administrator on both computers. Also, it was working in the past, for at least the last 10 months. Win10 is 64-bit though, & WinXP is 32-bit.

I did try to download new drivers after this happened on XP, but for some reason, after I connected to HP website & clicked their drivers, the activity icon on my browser just kept spinning forever.

Samuria · 28 Apr 2019

Have you got no passwords or does it login auto with a passowrd you dont have to enter windows doesnt like no passwords as its such a security risk

phrab · 28 Apr 2019

Samuria said:

Have you got no passwords or does it login auto with a passowrd you dont have to enter windows doesnt like no passwords as its such a security risk

No, I have no passwords on either computer.

Samuria · 28 Apr 2019

That can sometimes be the problem as security updates effect this and may tighten things it realy is a bad idea to have no passwords you can set auto login with a password which is safer

phrab · 28 Apr 2019

Samuria said:

That can sometimes be the problem as security updates effect this and may tighten things it realy is a bad idea to have no passwords you can set auto login with a password which is safer

Thank you for this advice. I'm a little worried about changing things at this point because:
1. I can print using either printer from Windows 10.
2. I can copy files between the 2 computers.
3. I can print from Windows XP using my Epson printer, which is not connected to either computer, but is on the home network.

It took me awhile to get these 3 things to work & I don't want to screw up what I already have.

P.S. I just unplugged my printer & plugged it in again. Then I downloaded the HP Print & Scan Doctor...this time (I had done this before), it found my networked printer. It's working now, but I'm not sure if it'll last.

I will check to see about putting passwords on both computers & using autologon. I know @Brink has a tutorial on this.

Thank you again for your time & help!