RDP and Network Connection Drops While on Ethernet


  1. Posts : 3
    Windows 10 + Windows 7
       #1

    RDP and Network Connection Drops While on Ethernet


    I have the following setup:

    2 x windows 10 and 1 X windows 7 computers connected to the same router through cable having 192.168.0.1 as the router gateway.

    win7-box: 192.168.0.38
    win10-box1: 192.168.0.211
    win10-box2: 192.168.0.24

    I am connecting from win7-box, which I'm using as the main machine, through RDP to the other 2 win10 machines.

    The connection to 192.168.0.211 runs smoothly but when I connect to 192.168.0.24, the connection gets interrupted after 30-60 seconds and I get the "This computer can't connect to the remote computer" error:

    RDP and Network Connection Drops While on Ethernet-whatsapp-image-2019-04-07-18.26.40.jpeg

    While ping 192.168.0.24 -t from 192.168.0.38 was running I got this:

    RDP and Network Connection Drops While on Ethernet-etherneterr-ping.png

    Even if after the The connection has been lost error that corresponds to the Request timed out ping error - the connection seems to be restored (as ping is up again), if I try to RDP again I get the "Destination host unreachable" error.

    RDP and Network Connection Drops While on Ethernet-etherneterr-rdp.png

    Now I cannot RDP to 192.168.0.24 anymore until I manually log into this host by physically using its keyboard.

    I also did a ping 192.168.0.1 -t on 192.168.0.24 and noticed the General Failure error that corresponds to the Request timed out from the win7-box

    enter image description here

    I also noticed that I get the General Failure error intermittently, even if don't try a RDP connection on this win10-box2 machine.

    What I did:

    I tried a Network Reset from the Network&Internet settings:
    RDP and Network Connection Drops While on Ethernet-networkreset.png

    • Tried switching the cable itself and the cable port on the router
    • Tried using a different static ip, other than 192.168.0.24
    • Tried using the wireless connection to the same router and noticed that even if do get some isolated Request timed out error when continuously pinging win10-box's ip, no issues are found and RDP connection is stable.


    I assume this has to be something wrong in my current win10-box2 configuration as the router seems to be working fine on other devices.

    The network configuration on win10-box2 is as follows:

    RDP and Network Connection Drops While on Ethernet-ipconfig.png

    The question would be - what else should I try/check in order to solve this issue?
      My Computer

  2. Samuria's Avatar
    Posts : 6,106
    windows 10
       #2

    Welcome to the forum. The problem with ping -t is that it's a dos attack so the router or PC may drop to stop the attack. Are all rdp clients the same version as that can give problems a firewall or av can effect it and are all PC's connecting at same speed is 100 meg? Check network settings that full duplex isn't set
      My Computer


  3. Posts : 3
    Windows 10 + Windows 7
    Thread Starter
       #3

    Sam,

    1. Even without issuing the ping -t command I will experience a RDP drop and network bottleneck
    2. RDP clients are the same version
    3. No firewall setup
    4. All connecting with the same cables from similar ports


    winbox1 has full duplexTrue
    winbox2 does not have duplex True

    Pretty sure it's something with the network setup, I might reinstall the OS
      My Computer


  4. Posts : 3
    Windows 10 + Windows 7
    Thread Starter
       #4

    Samuria said:
    Welcome to the forum. The problem with ping -t is that it's a dos attack so the router or PC may drop to stop the attack. Are all rdp clients the same version as that can give problems a firewall or av can effect it and are all PC's connecting at same speed is 100 meg? Check network settings that full duplex isn't set
    This cannot be the case as I am pinging in the same way from 2 more windows computers without getting the General Failure error
      My Computer

  5. Samuria's Avatar
    Posts : 6,106
    windows 10
       #5

    Most pcs and home routers struggle with full duplex as that means it transmits and recieves at the same time try with full duplex
      My Computer


 

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