Wireless internet issue - maybe Solved

  1. 24c's Avatar
    Posts : 963
    Win 10 Prox64 - latest "final"

    Wireless internet issue - maybe

    Desktop waiting for new parts, using laptop in the meantime, never checked the d/l speed on the laptop before, find I am only getting 25 MB of the 100 MB available. Put in a Netgear USB wireless adapter, get the full 100 MB d/l speed.

    HP ENVY x360 Convertible - Intel Internet dual band AC 7265 wireless adapter.
    D/L latest driver from HP - checked for latest driver in Device Manager - all seems up to date

    Is there an issue with the Intel wireless, or is it performing as it should?
    If an issue exists, what do I do to correct it?
      My ComputerSystem Spec

  2. bobkn's Avatar
    Posts : 2,096
    Win 10 X64 Pro 1809 17763.55

    The 7265 AC is a gigabit adapter. (The actual maximum is more like 800 Mbps.)

    I don't know how to fix your issue.

    If you have a dual-band router, try the 5 GHz band, just for luck.
      My ComputersSystem Spec

  3. 24c's Avatar
    Posts : 963
    Win 10 Prox64 - latest "final"
    Thread Starter

    I'm on the 5 ghz band, 100 Mbps is internet connection. I continue to use the Netgear USB adapter and be glad I have it.

    Thanks for the reply.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 13,743
    Windows 10 Pro x64 Build 1809

    I would go into the advance tab on both driver adapters and do some comparing. So device manager, properties, advance. Different drivers have different abilities listed in the Advance tab.
      My ComputerSystem Spec

  5.    #5

    Have you tried updating the wifi card straight from Intel?

      My ComputerSystem Spec

  6. 24c's Avatar
    Posts : 963
    Win 10 Prox64 - latest "final"
    Thread Starter

    @bookfox - had those drivers - thanks
    @Caledon Ken - you nailed it my friend - set preferred band to 5GHz and the speed is there

    Thanks to all......................

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      My ComputerSystem Spec

  7. Caledon Ken's Avatar
    Posts : 13,743
    Windows 10 Pro x64 Build 1809

    Excellent. Glad the forum could help.

    Thanks for marking problem solved so other will find.
      My ComputerSystem Spec


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