Win 10 Laptop cannot access Western Digital Nas Drive

In our home we have multiple computers of various ages most running windows 7 home and pro, iphones, ipads, we have a central western digital nas drive that we store a majority of files on and we access those from each computer ipad, iphone even my macbook pro can see and access the nas drive.

I have a dell xps 15 with windows 10 on it and I cannot figure out why I can't access the nas drive, it keeps giving me popups to sign in with user name and password, none of my other computers do this.

I am not even sure where to start looking or adjusting, each computer here including devices have all just accessed it fine.

So if anyone has some basics of where and what to start adjusting or trying I will keep trying until I can get past this sign in thing, I don't even know what it wants me to put in I tried the sign in info of the computer but probably did that wrong too as it didn't work.

Have you setup a username on the NAs as thats what its asking for

Samuria said:

Have you setup a username on the NAs as thats what its asking for

tried that no luck but i was able to get into the nas drive by entering my microsoft acct info! Poking around google someone suggested that and it worked.

Now there is another computer i'd like to access via this dell laptop but it too is asking for sign in credentials but the microsoft stuff didn't work on that one...