Laptop WiFi connection drops when on battery power


  1. Posts : 2
    Windows 10
       #1

    Laptop WiFi connection drops when on battery power


    After installing Windows 10 update KB4467702 a few months ago I noticed my laptop's WiFi connection kept dropping: I'd get the "No Internet Connection" message eventhough other devices on the same network were fine. After trying countless fixes, I discovered this Microsoft Support page which specifically mentions WiFi connectivity issues due to Windows Power Management. Sure enough, it seems that my WiFi issues only arise when my laptop is on battery, connecting it to a power source magically fixes everything.

    I've changed all the settings I know to maximize performance over energy saving but the WiFi issues still arise when my laptop is on battery power. Here are the settings that I know of:

    Device Manager: selecting my network adapter and removing the tick next to "Allow the computer to turn off this device to save power"

    Laptop WiFi connection drops when on battery power-network-adapter.png

    Control Panel: creating a custom power plan and making sure the power saving mode for "on battery" is set to "Maximum Performance"

    Laptop WiFi connection drops when on battery power-power-wireless.png

    I even disabled the USB selective suspend setting on battery because I use a USB wireless adapter

    Laptop WiFi connection drops when on battery power-power-usb.png

    These are all the network-related power options that I can think of but my WiFi still drops when my laptop is on battery. What setting did I miss? One of the running services maybe?
      My Computer


  2. Posts : 1
    Windows
       #2

    Were you able to solve this? I'm having the same exact issue and performed the same exact steps to now avail.
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    dovidchaim said:
    Were you able to solve this? I'm having the same exact issue and performed the same exact steps to now avail.
    Hi Dovid. Yes I was able to only recently solve my problem but as it turns out it wasn't related to the power management. Basically I disabled the Wi-Fi Direct Virtual Adapter and my connectivity issues went away. I hope this helps you.
      My Computer


 

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