DNS_PROBE_FINISHED_NXDOMAIN on all browsers… but I can NSLOOKUP fine


  1. Posts : 35
    Windows 10
       #1

    DNS_PROBE_FINISHED_NXDOMAIN on all browsers… but I can NSLOOKUP fine


    For a few days, I've been occasionally getting DNS_PROBE_FINISHED_NXDOMAIN in Chrome. The most recent issue is with accessing a Web page on fs.cibc.com.

    • My DNS server is 192.168.1.1, my router, whose DNS servers are 8.8.8.8 (and 169.53.182.124; the secondary is irrelevant, since the router can reach 8.8.8.8)
    • On my router UI's network tools, I can both ping 8.8.8.8 and do an nslookup on cibc.com.
    • Same on my PC: opening up a command window, I can successfully ping 8.8.8.8 and do an nslookup on cibc.com.
    • However, the issue occurs in all browsers.

    Here's what I've done:

    • I've reset Chrome's experimental flags.
    • I've disabled/enabled my network connection. I rebooted afterwards.
    • I've rebooted my router (but not my cable modem).
    • I restarted the DNS Client service (from the command line—"Restart" is greyed in the Services window.)
    • I've checked my hosts file.

    Since I can lookup the domain's IP manually, and on the router, I'm at my wit's end. What else should I do?
      My Computer


  2. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Blaq

    I would still set alternate to 8.8.4.4

    I tried to reach that site and my Chrome just comes up

    -image.png

    I even tried FF on a different router. fs.cibc.com can't be found.
      My Computer


  3. Posts : 35
    Windows 10
    Thread Starter
       #3

    If cibc.com's IP address is found, how could the fs subdomain not work? *puzzled*
      My Computer


  4. Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       #4

    fx.cibc.com is a valid address, fs does not appear to be.

    Where did you get address fs.cibc.com
      My Computer


 

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