Log of internet losses in W10?


  1. brucemc777
    Posts : 120
    W10e
       New #1

    Log of internet losses in W10?


    Been having problems with our connection with AT&T fiber - AT&T BGW210-700 gateway: frequent power recycles and Broadband recycles. Very frustrating when trying to do anything on the internet.

    Wondering if there is any W10 internal log that would give me the dates and times that the internet drops. Though this is not a W10 problem, i am hoping that it still either would or could be logged by some process. Watching the little lights is rather a pain, especially when i am trying to get work done!

    Thank-you & Happy New Year!!!
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  3. Samuria
    Posts : 8,107
    windows 10
       New #2

    The router should have exact logs with details of the problem you may need to turn on the logs
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  4. bro67
    Posts : 9,790
    Mac OS Catalina
       New #3

    Contact ATT about it. It should not be recycling like that. That Gateway is known to have issues of cycling and not staying online. You can connect your own Gateway for Wifi behind the Gateway, set as DMZ/IP Passthrough. You can try Channel 3 (40mhz Channel Bandwdith)2.4ghz/Channel 149 (80mhz Channel Bandwidth)5ghz for WiFi on your gateway. Looks like the latest Firmware is 1.8. BGW210-700 Firmware version 1.7.17 - Page 9 - AT&T Community

    If you want a really good Wireless Access Point, look at the Engenius EAP-1750. It is POE (Power Over Ethernet), runs circles around the ATT Gateway's.
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