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Windows claims Internet but browsers don't see
This is a 10-month-old Dell desktop in average home use, wired, Win10 Pro, virus scan clean, no recent software or hardware changes. Suddenly today, no internet.
The ISP isn't down and the connection is fine (tried another PC). But Chrome says 'No internet' and Firefox/IE/Edge all complain re proxy server. Windows troubleshooter says: The remote device or resource won't accept the connection.
Updated the ethernet driver, no change. Did a System Restore, no change. Device manager says adapter (Killer E2400 Gigabit Ethernet Controller) is working properly. Here's where it gets weird(er):
Settings>Network says "You're connected to the Internet." And IE Internet Options> Connections>Setup says the same. I also just pinged www.dell.com and it came back fine (4/4/0). So there def is a connection, just not one a browser can use! Finally, and most oddly, there is no Network icon in the tray. (It's not set as hidden in Settings, and I'm pretty sure it's never disappeared before.)
Tried Dell support, who wants to sell me $200 worth of extra warranty (on a PC purchased this year), vaguely claiming their experts could fix this without a much-dreaded Full Reset. The agent implied it must be a Windows issue, not hardware, and the warranty only covers the latter.
I'm pretty clueless when it comes to networking & connectivity issues but even I can tell this is a special kind of kaka. Where do I start? And if you can help me, where do you want your statue?
TIA
Mark
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