Windows claims Internet but browsers don't see

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  1. Posts : 50
    Windows 10 Pro
    Thread Starter
       #11

    Ohhhh good idea. Am away the rest of the day but will try that tonight.
      My Computer

  2. Samuria's Avatar
    Posts : 6,028
    windows 10
       #12

    If it's complaining about proxy your connection is set to use a proxy and it's not responding so it's either your av is running a proxy or you have malware that's set a proxy, VPN can give same problems
      My Computer

  3. dalchina's Avatar
    Posts : 29,836
    Win 10 Pro (1903)
       #13

    Hi @Samuria - granted- just wondering how that could explain the absence of the Network icon (unless malware)?
      My Computers

  4. Samuria's Avatar
    Posts : 6,028
    windows 10
       #14

    Please download MINITOOLBOX and run it.
    http://www.bleepingcomputer.com/download/minitoolbox/dl/65/

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)
    Click Go and post the result.
      My Computer

  5. bro67's Avatar
    Posts : 8,346
    Mac OS Catalina
       #15

    Who is your ISP, is the Gateway leased or owned by you, have you tried resetting the Gateway, are you sure that the machine has not been placed in a banned status by your ISP?
      My Computers


  6. Posts : 50
    Windows 10 Pro
    Thread Starter
       #16

    [QUOTE=Samuria;1538575]Please download MINITOOLBOX and run it.
    http://www.bleepingcomputer.com/download/minitoolbox/dl/65/
    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings [etc]

    Actually I was able to get the connection back by unchecking 'Use a proxy server...' (in Internet Options> Connections> LAN Settings), so it seems like these tests won't be useful now. Thanks very much anyway. But another question: why would that have fixed it and is it inappropriate or unsafe to do what I did?
      My Computer


  7. Posts : 50
    Windows 10 Pro
    Thread Starter
       #17

    bro67 said:
    Who is your ISP, is the Gateway leased or owned by you, have you tried resetting the Gateway, are you sure that the machine has not been placed in a banned status by your ISP?
    ISP is Comcast. I don't understand what you mean by 'the gateway.' If it's the router (owned by me), I did try rebooting it when this all began. And I seriously doubt I've been banned -- connecting the same cable to my laptop gave no issues.
      My Computer

  8. Berton's Avatar
    Posts : 10,482
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #18

    mark99k said:
    Actually I was able to get the connection back by unchecking 'Use a proxy server...' (in Internet Options> Connections> LAN Settings), so it seems like these tests won't be useful now. Thanks very much anyway. But another question: why would that have fixed it and is it inappropriate or unsafe to do Ohat I did?
    On that same page assure there is a checkmark in only the first item, does tend to have sites open a bit faster.
    Attachment 218111
      My Computers


  9. Posts : 50
    Windows 10 Pro
    Thread Starter
       #19

    Thank you so much! So, is there a downside to not using a proxy server? (It looks to be the default.)
      My Computer

  10. Berton's Avatar
    Posts : 10,482
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #20

    All the ISP/Internet Service Provider companies in my area don't use the Proxy settings, only the Automatically detect setting, might check with yours as to which is needed.
      My Computers


 
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