Unable to access NAS (WD Mycloud) Solved

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  1.    1 Week Ago #1

    Unable to access NAS (WD Mycloud)


    I recently acquired and installed a WD Mycloud for the purpose of backing up all my computers, including my company's notebook. I cannot get the company notebook (Win 10 Enterprise) to see the Mycloud device. It does see all the other devices on my home network. All my other Win 10 and Win 7 machines have no problem using the Mycloud.
    Things I have tried:


    None of this works. Now, I have at time seen the Mycloud on the network, which seemed to be related to enabling sharing and network discovery. However, even when I could see it, I still couldn't access it.

    Any other ideas?
      My ComputerSystem Spec

  2.   My ComputerSystem Spec

  3.    1 Week Ago #3

    The SMB was already checked, so I turned it off and back on. No difference. I would also note that I am able to ping the device, and every other machine on my network can access the Mycloud.
      My ComputerSystem Spec

  4. bro67's Avatar
    Posts : 5,261
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       1 Week Ago #4

    Talk to your company. Most likely they have made GPO changes to not allow backing up. This is normal for a company to not allow, because of company/client information contained on the computer.
      My ComputerSystem Spec

  5.    1 Week Ago #5

    bro67 said: View Post
    Talk to your company. Most likely they have made GPO changes to not allow backing up. This is normal for a company to not allow, because of company/client information contained on the computer.
    That makes sense, thanks. The reason I want to back it up myself is because I no longer connect to the corporate network.
      My ComputerSystem Spec

  6.    1 Week Ago #6

    Normally Corperate windows has to be activated every 128 days or so if your not connecting to the netwrok it will become unactivated
      My ComputerSystem Spec

  7.    1 Week Ago #7

    Samuria said: View Post
    Normally Corperate windows has to be activated every 128 days or so if your not connecting to the netwrok it will become unactivated
    Not a problem; they know it's stand alone.
      My ComputerSystem Spec


  8. Posts : 1
    Windows 10 Professional
       1 Week Ago #8

    Just to inform, if you access from external which mean access outside of your office, usually ISP will block SMB port for safety purpose.
      My ComputerSystem Spec

  9.    1 Week Ago #9

    I have administrator privileges for the machine. What I don't understand is why all devices on my home network are accessible but this one.
      My ComputerSystem Spec

  10. bro67's Avatar
    Posts : 5,261
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       1 Week Ago #10

    theazlan said: View Post
    Just to inform, if you access from external which mean access outside of your office, usually ISP will block SMB port for safety purpose.
    Incorrect. The person is trying to use the Laptop away from the office, along with the fact that there are no ISP's out there that will block the SMB ports.
      My ComputerSystem Spec


 
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