Unable to access NAS (WD Mycloud)

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  1. Posts : 94
    Windows 10
       #1

    Unable to access NAS (WD Mycloud)


    I recently acquired and installed a WD Mycloud for the purpose of backing up all my computers, including my company's notebook. I cannot get the company notebook (Win 10 Enterprise) to see the Mycloud device. It does see all the other devices on my home network. All my other Win 10 and Win 7 machines have no problem using the Mycloud.
    Things I have tried:


    None of this works. Now, I have at time seen the Mycloud on the network, which seemed to be related to enabling sharing and network discovery. However, even when I could see it, I still couldn't access it.

    Any other ideas?
      My Computer

  2.   My Computer


  3. Posts : 94
    Windows 10
    Thread Starter
       #3

    The SMB was already checked, so I turned it off and back on. No difference. I would also note that I am able to ping the device, and every other machine on my network can access the Mycloud.
      My Computer

  4. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #4

    Talk to your company. Most likely they have made GPO changes to not allow backing up. This is normal for a company to not allow, because of company/client information contained on the computer.
      My Computers


  5. Posts : 94
    Windows 10
    Thread Starter
       #5

    bro67 said:
    Talk to your company. Most likely they have made GPO changes to not allow backing up. This is normal for a company to not allow, because of company/client information contained on the computer.
    That makes sense, thanks. The reason I want to back it up myself is because I no longer connect to the corporate network.
      My Computer

  6. Samuria's Avatar
    Posts : 6,037
    windows 10
       #6

    Normally Corperate windows has to be activated every 128 days or so if your not connecting to the netwrok it will become unactivated
      My Computer


  7. Posts : 94
    Windows 10
    Thread Starter
       #7

    Samuria said:
    Normally Corperate windows has to be activated every 128 days or so if your not connecting to the netwrok it will become unactivated
    Not a problem; they know it's stand alone.
      My Computer


  8. Posts : 1
    Windows 10 Professional
       #8

    Just to inform, if you access from external which mean access outside of your office, usually ISP will block SMB port for safety purpose.
      My Computer


  9. Posts : 94
    Windows 10
    Thread Starter
       #9

    I have administrator privileges for the machine. What I don't understand is why all devices on my home network are accessible but this one.
      My Computer

  10. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #10

    theazlan said:
    Just to inform, if you access from external which mean access outside of your office, usually ISP will block SMB port for safety purpose.
    Incorrect. The person is trying to use the Laptop away from the office, along with the fact that there are no ISP's out there that will block the SMB ports.
      My Computers


 
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