Missing printer

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  1. Terrysutt
    Posts : 162
    Windows 10
    Thread Starter
       New #11

    The router is a Virgin Media Super hub 2.In the device connection status it lists 3 devices connected which all have
    a MAC address,IP address and a Device name and all work ok but none of them are the printer.Where do I find the
    information regarding "MAC filters"?
      My Computer
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  3. Terrysutt
    Posts : 162
    Windows 10
    Thread Starter
       New #12

    My router is a Virgin Media super hub 2 but I can`t see anywhere on it regarding MAC address.
      My Computer
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  4. Ben Myers
    Posts : 582
    Windows 10 Home
       New #13

    https://help.virginmedia.com/system/...rgin-Media-Hub

    Ben
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  6. Terrysutt
    Posts : 162
    Windows 10
    Thread Starter
       New #14

    I did change the default password on the router as advised by Virgin so will this be the password for the connection
    set up on the printer panel?
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  7. bro67
    Posts : 9,790
    Mac OS Catalina
       New #15

    Terrysutt said:
    I did change the default password on the router as advised by Virgin so will this be the password for the connection
    set up on the printer panel?
    The administrative password of the Gateway is not the SSID Passphrase. Two different things.
      My Computer
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  8. Terrysutt
    Posts : 162
    Windows 10
    Thread Starter
       New #16

    Thank you for all the replies,I found the software disk for the printer and re-installed with it and it is working ok again.
      My Computer
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