Missing printer

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  1. Posts : 140
    Windows 10
    Thread Starter
       #11

    The router is a Virgin Media Super hub 2.In the device connection status it lists 3 devices connected which all have
    a MAC address,IP address and a Device name and all work ok but none of them are the printer.Where do I find the
    information regarding "MAC filters"?
      My Computer


  2. Posts : 140
    Windows 10
    Thread Starter
       #12

    My router is a Virgin Media super hub 2 but I can`t see anywhere on it regarding MAC address.
      My Computer


  3. Posts : 448
    Windows 10 Home
       #13
      My Computer


  4. Posts : 140
    Windows 10
    Thread Starter
       #14

    I did change the default password on the router as advised by Virgin so will this be the password for the connection
    set up on the printer panel?
      My Computer

  5. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #15

    Terrysutt said:
    I did change the default password on the router as advised by Virgin so will this be the password for the connection
    set up on the printer panel?
    The administrative password of the Gateway is not the SSID Passphrase. Two different things.
      My Computers


  6. Posts : 140
    Windows 10
    Thread Starter
       #16

    Thank you for all the replies,I found the software disk for the printer and re-installed with it and it is working ok again.
      My Computer


 
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