Unable to assign letter to Western Digital My Cloud drive

Milton · 27 Nov 2018

I recently bought a Western Digital My Cloud drive...see picture.

Unable to assign letter to Western Digital My Cloud drive-wd-my-cloud.jpg

After connecting it to my router the drive shows up on 'My Computer'...see screenshot.

Unable to assign letter to Western Digital My Cloud drive-screenshot_1.jpg

I am able to enter the drive...i.e. look inside (it's completely empty)
It seems I have to assign a letter to the drive before I can use it.
I haven't a clue on how to go about assigning a letter to the drive, so I'm hoping someone on the forum can guide me through the process. Any help would be appreciated.

Milton

skcusime · 27 Nov 2018

Open "Computer Management" from the start menu.
Under "Storage", left click "Disc Management" and wait...
You may need to drag the RH side of the box to the right to get a good view...
You should then see your new drive, without a drive letter
Right click your new drive and assign a drive letter. Usually, the next available letter above C will be chosen for you by default

Milton · 27 Nov 2018

Thanks for replying skcusime.

I did as you directed, but only the main drives appear...i.e. Main hard drive / Recovery / and the DVD drive.
No WD My Cloud, yet it still shows under 'My Computer'.
Here is a screenshot:

Unable to assign letter to Western Digital My Cloud drive-screenshot_2.jpg

Milton

p.s. I am going to be away for a couple of days, but will check in when I return.

DreadLord · 27 Nov 2018

How To Map a WD Network Drive on Windows 10 | WD Support

skcusime · 27 Nov 2018

How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10 | WD Support

Berton · 27 Nov 2018

I have 2 WDC MyCloud NAS drives attached to my Router. As shown here in red I Map the Public Folder on each [the drives themselves are on the right, in blue]:
Attachment 215434

Milton · 29 Nov 2018

Many thanks to everyone who has tried to help me, but I'm finding this far too complicated to follow (I'm in my 70's). I have visited the Western Digital site, and read the manual (mostly gobbledygook to me), installed WD Access and WD Link, read How to map a WD Network drive......but I'm none the wiser.
Plain fact is....I haven't a clue what I'm doing, and the more I try to understand the more confused I become, so I'm going to call it a day on this particular project. Thanks again to everyone who has tried to help me.

Milton

skcusime · 29 Nov 2018

Milton,
Let's have one more go and I'll make it as simple as possible...

Click and open the Search Bar in Windows 10
Type Windows Features in the search bar
Click Turn Windows Features on or off
Scroll down to SMB 1.0/CIFS File Sharing Support
Check the box net to SMB 1.0/CIFS File Sharing Support
Click OK to accept the changes and reboot

Just give that a try. It's too good a drive to throw in a drawer somewhere and not use.

Milton · 29 Nov 2018

Unable to assign letter to Western Digital My Cloud drive-screenshot_4.jpg

@ skcusime

I did as you suggested I've had various notifications (see BOTTOM screenshot). 9 notifications to be precise.
I also noticed a WD Access icon has appeared in the task bar, and when I 'right-click' on it it shows 4 (main) options:

WDMyCloud
About WD Access
View Notifications (9)
Quit

When I hover the cursor over the first option 'WDMyCloud' I am presented with further options: (from top to bottom):

Upload Files
Open
Map (with further options indicated, but as yet, I've NOT checked what they are)
Create Shortcut (with further options indicated, but as yet, I've NOT checked what they are)
Settings (as yet, I've NOT checked this out)
Properties (as yet, I've NOT checked this out)
Shut Down
WD Learning Center

(see TOP screenshot) . Don't know why it appeared at the top)

Unable to assign letter to Western Digital My Cloud drive-screenshot_3.jpg

skcusime · 29 Nov 2018

Milton
Sounds like you've made some progress.
Have you tried to upload some files?