Default gateway keeps dropping

aris003 · 22 Nov 2018

I have the pro edition but the update won't appear on the uninstall list.i forgot to mention something too.you see I had uninstalled the update and the internet worked.then I reinstalled the update and it stopped working again.i then checked if there were any new updates(I did that in the limited time that the troubleshooter fix allows me and I installed an other cumulative)I download ed a new update.the updates stopped getting downloaded from the default gateway error and I kept forcing the update my doing the troubleshooter until it got finished

aris003 · 22 Nov 2018

Can I do the sfc scan if I don't have internet???

Caledon Ken · 23 Nov 2018

Yes you can.

I would suggest you first set your system so as not to get any cumulative updates.

Start > Settings > Update and Security > Advance Options on the right

Attachment 214883

Where I have mine set at zero please place something like 30 days.

I read your description a couple of times. What I take away from this is you installed CU, it didn't work, you removed CU, it did work.

You then through some process of downloading and running the trouble shooter force an update in.

I think I this point I would start with the windows update reset.

Reset Windows Update in Windows 10

In this tutorial Option three there is a way to list Updates. See if the update is list through this mechanism.

Uninstall Windows Update in Windows 10

Really what I would like to see you do is an inplace repair. Do you have boot media for your version which I assume is 1803?

aris003 · 26 Nov 2018

The inplace upgrade didn't work

Caledon Ken · 26 Nov 2018

I guess you couldn't manually remove update.

You said you couldn't do anything with router. Can I ask why?

Can you load your original network driver that came with device.

aris003 · 28 Nov 2018

Unfortunately the original network driver which comes with the disk of the adapter isn't compatible with Windows 10.itried going to the website and I downloaded a Windows 10 driver for the device however it doesn't work.a lot of people are experiencing the same problem.whenever I restart the router and my computer is powered on the internet works.but if I then restart the pc it stops working again. By router do you mean the wireless adapter???

Caledon Ken · 28 Nov 2018

No. The router will be near your service entrance (usually). Some people have a modem and a separate box for router, other have a modem router combo.

The router connects to wireless to your adapter on your device.

Can I ask is your router owned by you or supplied by ISP (Rogers, Comcast, AT&T) ?

aris003 · 01 Dec 2018

Its supplied by the isp

Caledon Ken · 01 Dec 2018

Have you called them and told them of your issues. They could likely remotely reload / update.

I know this looks and feels windows issues, especially as it occurred after loading patch.

On another tangent, have you done a Network reset in Windows?

Edit: could you also please connect your device with a wire and see if you get the error. I assume it happens often enough that this should be a short test.

aris003 · 03 Dec 2018

How do I do a network reset