Not able to connect to wifi after windows 10 update

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  1. Posts : 6
    Windows 10
       #1

    Not able to connect to wifi after windows 10 update


    Hi All, In my HP pavilion 15 notebook pc e3b55pa#acj I'm not able to connect to wifi after an windows 10 latest update To find the issue I did a windows network diagnostics, it shows the below issue "you have no preferred wireless networks"After I tried the below troubleshoot options I"m getting the below error when running the windows network diagnostics "None of the networks you have previously connected are in range" "A network cable is not properly plugged in or may be broken"It had no issues prior to upgrading to Windows 10 latest update. A short time later the WiFi stopped connecting with the Network Icon showing a red cross and the message not connected, no connections available.And I'm able to connect using my mobile hot spot access but not able to connect using my wifi The wireless network adapter is a Ralink RT3290 wireless 802.11 bgn wifi adapter. In Device Manager there are no errors indicated with the device or its drivers, and in Control Panel - Network Connections the WiFi icon shows full green bars but a red X.I even updated the latest wifi driver(wifi Driver Version 5.0.57.0) but no user still having the same issue I tried below options to trouble to the issue Disabling the Power Off option for the adaptersResetting the TCP/IP settingsUpdating/Reinstalling the network adapter drivers (multiple times)Resetting the windows 10 But nothing worked for me Please help me to resolve this issue, lot of work is pending for me because of the wifi issue Regards,Prabhu Krishnan
      My Computer


  2. Posts : 8,622
    Mac OS Catalina
       #2

    Uninstall the Device and driver in Device Manager and let Windows reinstall when it boots. If it cannot find the correct driver, install from your computer manufacturer website, since the Ralink network adapters are OEM devices only. Personally, I would just replace the onboard adapter with one that does Wireless AC, with 5ghz capabilities.
    Last edited by bro67; 04 Nov 2018 at 11:07.
      My Computer


  3. Posts : 70
    Windows 10 Home,64-bit, Version 21H1, Build 19043.1023
       #3

    I am using an ASUS laptop with Qualcom Atheros AR9485 WB-EG Wireless network Adapter. I am facing the same issue since Windows 10 version 1803. Periodically, it fails to connect to my home wi-fi whereas other neighbouring Wi-fi-s are detected. When I check its status I get the report, "This device is working properly". The original driver of the manufacturer has been replaced by Microsoft Driver during Windows Update. The problem has been reported through "Feedback" in 'Help us make Windows better", in Microsoft Community as well as in Tenforums earlier. None of the suggested solutions solved the issue permanently. I have installed "Wireless Wizard" as suggested here earlier. Someone suggested changing the Band setting of the Network Adapter. However, this facility is not available in my device. Resetting the IP after switching off the Wi-fi & restarting sometime helps.
    Last edited by layman; 04 Nov 2018 at 05:16. Reason: Typo
      My Computer


  4. Posts : 6
    Windows 10
    Thread Starter
       #4

    bro67 said:
    Uninstall the Device and driver in Device Manager and let Windows reinstall when it boots. I it cannot find the correct driver, install from your computer manufacturer website, since the Ralink network adapters are OEM devices only. Personally, I would just replace the onboard adapter with one that does Wireless AC, with 5ghz capabilities.
    I've uninstalled the driver and I rebooted the machine it doesn't help me and also I've latest version of wifi driver is installed on my machine...
      My Computer


  5. Posts : 505
    Windows 10 Home
       #5

    Press the Windows and "R" keys simultaneously + R, type "devmgmt.msc" into the "Run" box and click "OK". When Device Manager starts, expand "Network Adapters", right-click the wireless adapter, select "Update driver", "Browse my computer for driver software", then "Let me pick from a list of available drivers". If one is found, install it. You may have to restart the computer for the change to take effect. If this doesn't help, you might try going to "Settings", "Update and Security", "View Update History", "Uninstall Updates" and uninstall the update.

    Ben
      My Computer


  6. Posts : 8,622
    Mac OS Catalina
       #6

    kprabhucs said:
    I've uninstalled the driver and I rebooted the machine it doesn't help me and also I've latest version of wifi driver is installed on my machine...
    You also have to uninstall the actual device, not just driver.
      My Computer


  7. Posts : 48
    Windows 10
       #7

    Having a similer problem and my solusion was this
    1: in the search box in the lower left of the screen type in "services" and click on the services app
    2: Scroll down and find WLAN AutoConfig and click on it to highlight it
    3: click on "start the service" in the top of the left hand panel.

    For some reason after the last update several services are not being started even though they are marked Automatic. WLAN, Windows Audio and Print Spooler are the 3 I have found so far. You have to do this after each reboot.
      My Computer


  8. Posts : 6
    Windows 10
    Thread Starter
       #8

    Apologies for being inactive, I tried all the solutions its not working, I tried to connect with my friends wifi its working fine but when I tried to connect in my home wifi its not working. Please help me to resolve the issue


    raygo1975 said:
    Having a similer problem and my solusion was this
    1: in the search box in the lower left of the screen type in "services" and click on the services app
    2: Scroll down and find WLAN AutoConfig and click on it to highlight it
    3: click on "start the service" in the top of the left hand panel.

    For some reason after the last update several services are not being started even though they are marked Automatic. WLAN, Windows Audio and Print Spooler are the 3 I have found so far. You have to do this after each reboot.
      My Computer


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    I've tried this but its not working

    kprabhucs said:
    Apologies for being inactive, I tried all the solutions its not working, I tried to connect with my friends wifi its working fine but when I tried to connect in my home wifi its not working. Please help me to resolve the issue
      My Computer


  10. Posts : 24,562
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #10

    kprabhucs said:
    Apologies for being inactive, I tried all the solutions its not working, I tried to connect with my friends wifi its working fine but when I tried to connect in my home wifi its not working...
    If it works at your friend then it sounds like the drivers and services are OK.

    One other possibility is that your WiFi network profile for your home network got corrupted by the update. Try deleting it then set up a new connection to your home WiFi.


    Delete Wireless Network Profile in Windows 10 | Tutorials
      My Computers


 

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