Latest update broke Wi-fi!

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  1. Posts : 473
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
       #1

    Latest update broke Wi-fi!


    At first I thought wi-fi was down but then noticed all the other devices are up.

    I booted off the backup drive that hasn't had that update applied to it yet and ruined. The good copy is on 1803. I am not sure what it is on the broken since I cannot post from there, since there is no network connectivity.

    I don't know precisely which update broke since it applied several patches.

    This is really unacceptable.
      My Computer

  2. bobkn's Avatar
    Posts : 3,657
    Win 10 X64 Pro 21H1 19043.964
       #2

    I agree that the update shouldn't have taken down the WiFi, but...

    Have you tried re-installing the drivers?

    https://www.msi.com/Laptop/support/G...ver&Win10%2064

    Look under "Lan". It's a single installer for both the Ethernet controller and WiFi.

    Download it on a separate machine, and carry it over on a USB flash drive.

    Good luck.
      My Computers


  3. Posts : 473
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
    Thread Starter
       #3

    I should not have to do that after a Windows update... Reinstall drivers and fix the operating system.

    I need to understand what went wrong.

    Strangely my mirror boots just fine. So it's just that particular install that went wrong, somehow.
      My Computer

  4. MrHudson's Avatar
    Posts : 376
    Windows 10 Home 64-bit Edition
       #4

    Basically to understand it is to re-install the previous windows, let it update to newer windows to see if problem re-occurs.
    Brink has a tutorial on installing windows over your existing windows
      My Computers


  5. Posts : 473
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
    Thread Starter
       #5

    I reinstalled the driver and the networking is back.
    LAN_killerSuite 1.1.56
      My Computer


  6. Posts : 473
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
    Thread Starter
       #6

    bobkn said:
    I agree that the update shouldn't have taken down the WiFi, but...

    Have you tried re-installing the drivers?

    https://www.msi.com/Laptop/support/G...ver&Win10%2064

    Look under "Lan". It's a single installer for both the Ethernet controller and WiFi.

    Download it on a separate machine, and carry it over on a USB flash drive.

    Good luck.

    This is what fixed it.
      My Computer

  7. bobkn's Avatar
    Posts : 3,657
    Win 10 X64 Pro 21H1 19043.964
       #7

    dictum said:
    This is what fixed it.
    Good. I feared from post 3 that you might be too offended to try an obvious fix.
      My Computers


  8. Posts : 473
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
    Thread Starter
       #8

    I just don't understand why Windows update would wipe out the driver for the wi-fi card.
      My Computer

  9. Penny K's Avatar
    Posts : 69
    W10 1809
       #9

    dictum said:
    I just don't understand why Windows update would wipe out the driver for the wi-fi card.
    I just don't understand why Windows update would wipe out the driver for the Windows TP Gestures and Synaptic TP for me.
    Actually deleted the Synaptic program right out of the 'Program and Features'.
    Even a system restore back to 1803 hasn't worked.
    In place system restore is the only thing I can do, but there is no ISO for 1809 v17763.1
    So no TP gestures for me ..... for now.
      My Computers

  10. EdTittel's Avatar
    Posts : 4,133
    Windows 10
       #10

    When you do an upgrade, it replaces all drivers. Some updates may overwrite driver-related code elements, and thereby "break" the driver, or cause the device to disappear entirely from Device Manager. You're right that an in-place upgrade repair install might help, but because of the hold on 1809 ISOs at the moment, you'd have to find another source for the one you need (I read elsewhere on TF this morning that Heidoc.net still offers them -- just checked and indeed it does. Here's a link with the download.)


    Latest update broke Wi-fi!-image.png

    HTH,
    --Ed--
      My Computers


 
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