Can't see NAS (SMBv1), even via IP address (tried common solutions)

I have a DLINK DNS-325 NAS which worked fine until this week.

• The issue started after I performed an in-place upgrade. (To fix an unrelated Windows Store problem.)
• I restored the NAS to factory settings and manually rebuilt its settings.
• I can access the NAS's Web-based UI without a problem and it reports no errors. I can also ping it without any error.

I have tried several solutions, some from "My nas devices are not showing in Windows File Explorer - Network, Windows 10 version 1703, build 15063.332" for example.

• Network reset
• Enabled SMBv1
• Forced my PC to be the Master Browser
• Force-enabled "Enable NetBIOS over TCP/IP"

To take Windows networking out of the equation, I'm initially trying to access the NAS by its static IP, 192.168.*. In the command window:

• I can ping it without problem
• `net view \\192.168.*` gives an error 53.

What should my next steps be? Thanks.

My NAS is a D-Link DNS-325, which is orphaned and only supports SMB v1.

"Enabled SMBv1" is one of the common solutions, which I've already tried, listed in my initial post. Thanks, though.

After enabling SMBv1, I also had to add the IP address and name of my NAS's to the hosts file.

C:\Windows\System32\Drivers\etc\hosts

Open notepad as administrator and navigate to the hosts file
add ip adddress and NAS name to the end of the file and then save.

eg. 192.168.0.102 My_NAS

Hi there

One solution -- don't know why it works -- but it has in the past is to do the following

1) Switch off every device in your network that has any possible internet connections -- including ALL mobile phones --to any users under about 25 years old here -- yes mobile phones do actually have a power off button --I know some of you will find that hard to believe or probably not even know how to do it !!!. Also switch off (completely --i.e power off not leave on standby) all smart TV's , tablets, android devices, apple stuff too if you have any etc.

2) shut down router / cable box.

Leave for around 30 mins --go to pub or something meanwhile.

3) switch router back on again.

4) re-boot computers --BEFORE turning on any phones / fire TV sticks / tablets / smart TV's etc.

5) now start your phone(s) again.

To me most networking I relegate to a little bit better than "Magic Wizardry" -- sometimes it works, sometimes it doesn't and in spite of all the geekery and technical advice I find just a general shut down usually clears problem.

Obviously you can't normally do this in a commercial network but home users / networks are another matter,

I'm an Engineer not a doctorate in physics so if I can fix something then I do it --I don't have to understand why it works !!!! that's for networking geeks etc.

Cheers
jimbo

Hey Eagle51, here's the result of your script.

Code:

CHECKING SMB FOR COMPUTER CHARLES-DELL @ 9/29/2018 11:37 AM
===================
SMBv1 FEATURES
===================
FeatureName      : SMB1Protocol
State            : Enabled
FeatureName      : SMB1Protocol-Client
State            : Enabled
FeatureName      : SMB1Protocol-Server
State            : Enabled
FeatureName      : SMB1Protocol-Deprecation
State            : Enabled
 
===================
SMBv1 PROTOCOLS
===================


EnableSMB1Protocol : True
EnableSMB2Protocol : True



==================
SMB SERVICES
==================
 
SERVICE_NAME: mrxsmb10 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: mrxsmb10 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: mrxsmb20 
        STATE              : 4  RUNNING 
        START_TYPE         : 3   DEMAND_START
SERVICE_NAME: browser 
        STATE              : 4  RUNNING 
        START_TYPE         : 3   DEMAND_START
SERVICE_NAME: fdphost 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START  (DELAYED)
SERVICE_NAME: fdrespub 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START  (DELAYED)
SERVICE_NAME: ssdpsrv 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START  (DELAYED)
SERVICE_NAME: upnphost 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START  (DELAYED)
SERVICE_NAME: dhcp 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: dnscache 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: iphlpsvc 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: lmhosts 
        STATE              : 4  RUNNING 
        START_TYPE         : 3   DEMAND_START
SERVICE_NAME: lanmanserver 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
SERVICE_NAME: lanmanworkstation 
        STATE              : 4  RUNNING 
        START_TYPE         : 2   AUTO_START
 
=================
SMB REGISTRY KEYS
=================
NO SMB1 KEY
NO SMB2 KEY


DependOnService : {Bowser, MRxSmb20, NSI}



NO BROWSER KEY
 
========================
LANMAN SERVER PARAMETERS
========================


ServiceDll                    : C:\WINDOWS\system32\srvsvc.dll
ServiceDllUnloadOnStop        : 1
CachedOpenLimit               : 0
EnableAuthenticateUserSharing : 1
EnableForcedLogoff            : 1
EnableSecuritySignature       : 0
LmAnnounce                    : 0
NullSessionPipes              : {}
RequireSecuritySignature      : 0
RestrictNullSessAccess        : 1
Size                          : 1
SrvComment                    : Charles-Dell
Guid                          : {170, 149, 131, 2...}
PSPath                        : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
PSParentPath                  : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer
PSChildName                   : Parameters
PSDrive                       : HKLM
PSProvider                    : Microsoft.PowerShell.Core\Registry

=============================
LANMAN WORKSTATION PARAMETERS
=============================
EnablePlainTextPassword  : 0
EnableSecuritySignature  : 1
RequireSecuritySignature : 0
ServiceDll               : C:\WINDOWS\System32\wkssvc.dll
ServiceDllUnloadOnStop   : 1
OtherDomains             : {}
SessTimeout              : 120
PSPath                   : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters
PSParentPath             : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation
PSChildName              : Parameters
PSDrive                  : HKLM
PSProvider               : Microsoft.PowerShell.Core\Registry

=================
TCPIP4 PARAMETERS
=================
DataBasePath                 : C:\WINDOWS\System32\drivers\etc
Domain                       : 
ForwardBroadcasts            : 0
ICSDomain                    : mshome.net
IPEnableRouter               : 0
NameServer                   : 
SyncDomainWithMembership     : 1
HostName                     : Charles-Dell
NV HostName                  : Charles-Dell
EnableICMPRedirect           : 1
IPAutoconfigurationMask      : 0.0.0.0 
IPAutoconfigurationSubnet    : 0.0.0.0 
DhcpNameServer               : 192.168.1.1
SearchList                   : 
UseDomainNameDevolution      : 1
DeadGWDetectDefault          : 1
DontAddDefaultGatewayDefault : 0
PSPath                       : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
PSParentPath                 : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip
PSChildName                  : Parameters
PSDrive                      : HKLM
PSProvider                   : Microsoft.PowerShell.Core\Registry

=================
TCPIP6 PARAMETERS
=================
Dhcpv6DUID   : {0, 1, 0, 1...}
PSPath       : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6
PSChildName  : Parameters
PSDrive      : HKLM
PSProvider   : Microsoft.PowerShell.Core\Registry

========================
SMB CLIENT CONFIGURATION
========================
ConnectionCountPerRssNetworkInterface : 4
DirectoryCacheEntriesMax              : 16
DirectoryCacheEntrySizeMax            : 65536
DirectoryCacheLifetime                : 10
DormantFileLimit                      : 1023
EnableBandwidthThrottling             : True
EnableByteRangeLockingOnReadOnlyFiles : True
EnableInsecureGuestLogons             : True
EnableLargeMtu                        : True
EnableLoadBalanceScaleOut             : True
EnableMultiChannel                    : True
EnableSecuritySignature               : True
ExtendedSessionTimeout                : 1000
FileInfoCacheEntriesMax               : 64
FileInfoCacheLifetime                 : 10
FileNotFoundCacheEntriesMax           : 128
FileNotFoundCacheLifetime             : 5
KeepConn                              : 600
MaxCmds                               : 50
MaximumConnectionCountPerServer       : 32
OplocksDisabled                       : False
RequireSecuritySignature              : False
SessionTimeout                        : 120
UseOpportunisticLocking               : True
WindowSizeThreshold                   : 8
PSComputerName                        : 

========================
SMB SERVER CONFIGURATION
========================
AnnounceComment                 : 
AnnounceServer                  : False
AsynchronousCredits             : 64
AuditSmb1Access                 : False
AutoDisconnectTimeout           : 15
AutoShareServer                 : True
AutoShareWorkstation            : True
CachedOpenLimit                 : 0
DurableHandleV2TimeoutInSeconds : 180
EnableAuthenticateUserSharing   : True
EnableDownlevelTimewarp         : False
EnableForcedLogoff              : True
EnableLeasing                   : True
EnableMultiChannel              : True
EnableOplocks                   : True
EnableSecuritySignature         : False
EnableSMB1Protocol              : True
EnableSMB2Protocol              : True
EnableStrictNameChecking        : True
EncryptData                     : False
IrpStackSize                    : 15
KeepAliveTime                   : 2
MaxChannelPerSession            : 32
MaxMpxCount                     : 50
MaxSessionPerConnection         : 16384
MaxThreadsPerQueue              : 20
MaxWorkItems                    : 1
NullSessionPipes                : 
NullSessionShares               : 
OplockBreakWait                 : 35
PendingClientTimeoutInSeconds   : 120
RejectUnencryptedAccess         : True
RequireSecuritySignature        : False
ServerHidden                    : True
Smb2CreditsMax                  : 2048
Smb2CreditsMin                  : 128
SmbServerNameHardeningLevel     : 0
TreatHostAsStableStorage        : False
ValidateAliasNotCircular        : True
ValidateShareScope              : True
ValidateShareScopeNotAliased    : True
ValidateTargetName              : True
PSComputerName                  : 

===============
IPCONFIG ALL
===============

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Charles-Dell
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F0-4D-A2-3A-8B-E0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6813:6b51:6ced:2233%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, September 23, 2018 9:05:23 AM
   Lease Expires . . . . . . . . . . : Sunday, September 30, 2018 8:46:51 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 82857378
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-D0-EF-AD-F0-4D-A2-3A-8B-E0
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled