Windows 10: Intel AC 7260 Wi-Fi PCI-e in Asus G73SW Laptop + Win10 Pro 64 - No-Go

Page 1 of 2 12 LastLast
  1.    13 Aug 2018 #1

    Intel AC 7260 Wi-Fi PCI-e in Asus G73SW Laptop + Win10 Pro 64 - No-Go


    This laptop originally shipped with some Atheros ABGN 2.4 Ghz only card which works just fine but it's quite slow by todays standards. So I googled and found the Intel 7260 Dual-Band AC card and acquired one.

    I was expecting it to be a simple plug-n-play operation but that has not been the case.

    After installing this Wi-Fi adapter in my laptop, I found that it shows in device manager with an excl mark next to it. It says "The device cannot start (Code 10)."

    The event log is showing these two "ERROR" events

    Device PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_63\0C8BFDFFFF07EB6700 had a problem starting.
    Driver Name: oem56.inf
    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
    Service: NETwNb64
    Lower Filters:
    Upper Filters: vwifibus
    Problem: 0xA
    Problem Status: 0xC0000001

    and

    Device PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_63\0C8BFDFFFF07EB6700 had a problem starting. Driver Name: netwbw02.inf
    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
    Service: NETwNb64
    Lower Filters:
    Upper Filters: vwifibus
    Problem: 0xA
    Problem Status: 0xC0000001

    I presume the second one is for Bluetooth.

    I have attached the device manager screenshot as well.

    Where to from here?

    Here is what I've tried so far:
    - Install the driver through windows update (no go)
    - Install the latest driver from the Intel Website, then fully uninstall it with "Discard", run disk cleanup, install again, reboot - no go. [per the steps in this thread]
    - Uninstall the driver thru device manager (Right Click > Uninstall > Delete Drivers) then install the latest driver package from intel website - no go.
    - Ensured the BIOS of the laptop is the latest version.
    - Reinstalled Win 10 and first thing I installed was the Intel Driver - still no go. Device cannot start, code 10.

    I was beginning to think the card was faulty until I booted up Ubuntu 18.04 Live on my machine - the wi-fi works great out of the box so obviously this is some sort of Windows driver problem.

    Any insight appreciated.

    Click image for larger version. 

Name:	devmngr.png 
Views:	30 
Size:	24.9 KB 
ID:	199238Click image for larger version. 

Name:	properties.png 
Views:	30 
Size:	21.5 KB 
ID:	199239Click image for larger version. 

Name:	driver.png 
Views:	31 
Size:	28.2 KB 
ID:	199240
      My ComputerSystem Spec


  2. Posts : 372
    windows 10 (x64) Home 1803
       13 Aug 2018 #2

    Mine is Asus S400CA. I also changed my wifi chip to intel 7260.
    All work fine.
    Click image for larger version. 

Name:	wifiintel7260.PNG 
Views:	33 
Size:	23.7 KB 
ID:	199242Click image for larger version. 

Name:	wifiintel7260-2.PNG 
Views:	31 
Size:	13.5 KB 
ID:	199243Click image for larger version. 

Name:	wifiintel7260-3.PNG 
Views:	31 
Size:	20.2 KB 
ID:	199244
      My ComputerSystem Spec

  3. Caledon Ken's Avatar
    Posts : 9,785
    Windows 10 Pro x64 Build 1803
       13 Aug 2018 #3

    Hi breakaway. Welcome to the TenForums @breakaway.

    Funny this is second time this card has come up today.

    I see another member has it working. Is your device being recognized in BIOS. Any chance you may have activated wireless switch to shut device off. Likely along the F keys.

    You may also wish to run driverstore explorer to remove Intel wireless drivers and your original Atheros

    GitHub - lostindark/DriverStoreExplorer: DriverStore Explorer [RAPR]

    then reinstall Intel.

    Could be a conflict between two. Some remnant.

    I have my 7260 card working (wireless not BT) but on really old drivers. Never bothered with BT.


    Ken
      My ComputerSystem Spec

  4.    13 Aug 2018 #4

    @Caledon Ken - thanks for the warm welcome!

    I am glad to see others having it working.

    To answer your question it is being picked up by the laptop just fine - HOWEVER No matter which driver I use (be it the one provided by Intel or the one through Win Update), I can't seem to get it to work - it just says "Device Cannot Start (Code 10)" in device manager.

    I tried the FN+F2 button on the laptop which is responsible for doing wi-fi switching - there is no reaction from the system.

    Perhaps this is some kind of Driver issue?

    I have uninstalled all the Intel drivers from my system, then I ran Driver Store Explorer from the GitHub link and verified the drivers are well and truly gone. I then re-installed the drivers but I still can't get it running - Code 10, device cannot start.

    Would you be so kind as to export your drivers using Driver Store Explorer, zip them up and post them so I can download and try installing?

    I don't care about BT - I am more concerned with Wi-Fi as the laptop is unusable without it.
      My ComputerSystem Spec

  5.    13 Aug 2018 #5

    Also - I'd like to add that I have actually hit FN+F2 which is the wi-fi switching key on this laptop - if I hit it once, I get a message on screen saying "BLUETOOTH OFF", then hitting it again gives me a message saying "BLUETOOTH ON" so the wi-fi is definitely switched on & should be working!

    Device manager still shows "Code 10 - Device Cannot start"

    Finally, no matter what I do it looks like windows tries to use its Built-In drivers for this card. If I:

    1. Uninstall the PROSet / Driver from Add/Remove programs in control panel
    2. Go to device manager, uninstall both the BT and Wi-Fi 7260 and tick the box that says "Delete driver"
    3. Check in the driver store manager app mentioned in post #3
    4. I have disabled "AUTO DRIVER INSTALL" under System Properties > Hardware tab > Device Installation Settings > "NO (your device may not work as expected).

    If I right click > Scan for hardware changes - the 7260 shows up and the drivers are installed automatically. Is it possible this is the issue???
      My ComputerSystem Spec

  6.    14 Aug 2018 #6

    Not sure what happened to my post -- but basically I Tried everything mentioned in post #3.

    Wireless switch is on - My laptop has FN+F2 for wi-fi switching - I have tried both "on" and "off", neither make the card work.

    I think the problem runs deeper than wifi switch. Driver Explorer doesn't show any installed "Intel Corporation" drivers, or any drivers pertaining to wi-fi for that matter.

    It just says Device Cannot Start (Code 10).

    The card works for sure - I tried it in Ubuntu.
      My ComputerSystem Spec

  7.    15 Aug 2018 #7

    @Caledon Ken

    Thanks for supplying that - unfortunately I can't even the driver package installer to run. When I double click it I get the spinning intel logo thing coming up, then it disappears.

    Can you go to C:\Program Files\Intel\ -- in there, there should be a folder called "WiFiDrivers" - in there you should see a bunch of INF files etc. Can you just zip up that whole "WiFiDrivers" and upload that!

    Thanks Again!!
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 9,785
    Windows 10 Pro x64 Build 1803
       15 Aug 2018 #8

    I can give it a go.

    Could you try one thing. Once downloaded, right click file, then properties. At bottom put a check mark in Unblock then click Apply.

    I will work on other task but busy day ahead.
      My ComputerSystem Spec


  9. Posts : 372
    windows 10 (x64) Home 1803
       15 Aug 2018 #9

    breakaway said: View Post
    @Caledon Ken

    Thanks for supplying that - unfortunately I can't even the driver package installer to run. When I double click it I get the spinning intel logo thing coming up, then it disappears.

    Can you go to C:\Program Files\Intel\ -- in there, there should be a folder called "WiFiDrivers" - in there you should see a bunch of INF files etc. Can you just zip up that whole "WiFiDrivers" and upload that!

    Thanks Again!!
    I don't have any wifidrivers folder in that location.
      My ComputerSystem Spec

  10. Caledon Ken's Avatar
    Posts : 9,785
    Windows 10 Pro x64 Build 1803
       15 Aug 2018 #10

    Neither do I but I exported and will send you link.
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
My 2+ year old ASUS laptop G771JM originally came w NVidia Graphics but when MSoft installed Win10 and subsequent upgrades to 1703 and 1709, the Intel HD Graphics have been installed. They work fine, at least to my eyes; this is a gaming computer...
I upgraded the network card and antennas on my laptop back in February. Everything's worked fine so far. But today I bought myself a pair of Bluetooth earbuds that I want to use with my laptop. For the life of me I cannot get my Toshiba Satellite...
Hello Since this Windows update the internet connection has become rather unstable - usually manifesting straight after booting up with exclamation mark on Network connection icon in toolbar (no internet connection). Using windows network...
i upgraded from a reltek dualband wifi /bluetooth for the same issue of terrible bluetooth crackling. and now my Intel dualband AC 7260 bluetooth is similar. but what really bothers me is that at first as in likr the first week the bluetooth on my...
Intel 7260 AC Wi-Fi adapter in Network and Sharing
I have a Dell XPS 8700 that came with a Dell 1704 A/B/G/N Wi-Fi adapter. This is a rebranded Broadcom card. After Windows 10 Pro conversion since July 2015, the Wi-Fi adapter worked fine but if I activated Hyper-V with Windows 10 Pro, I got BSODs...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us