Remote desktop in window 10 cannot access computer having windows 8

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  1.    06 Jul 2018 #1

    Remote desktop in window 10 cannot access computer having windows 8


    Hi

    I have issue to connect client computer with windows 8.1
    My pc is windows 10 version 1703 build 15063.0

    client pc is windows 8.1.
    I can connect from window 7 no issue

    But I can connect Other pc with windows server 2012 also no Issue.

    only client pc with windows 8.1.

    pls advice me

    Thank you.
    maideen
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,180
    10 Home x64 (1809) (10 Pro on 2nd pc)
       06 Jul 2018 #2

    maideen5 said: View Post
    I have issue to connect client computer with windows 8.1
    My pc is windows 10 version 1703 build 15063.0
    Do you have Home or Pro? Can you connect to any other client computers?
      My ComputersSystem Spec

  3.    06 Jul 2018 #3

    Tq for quick reply

    I have Home. But I can connect other which running Window server 2012.
    Pls advice me...

    Tq
      My ComputerSystem Spec

  4.    07 Jul 2018 #4

    I thought Home was Remote Desktop in only? You can remote desktop into 10 Home but you can't remote desktop out to another PC from it? You need 10 Pro or Enterprise to remote desktop into another PC. Assuming your using Windows built in Remote Desktop utility.
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 9,180
    10 Home x64 (1809) (10 Pro on 2nd pc)
       07 Jul 2018 #5

    alphanumeric said: View Post
    I thought Home was Remote Desktop in only? You can remote desktop into 10 Home but you can't remote desktop out to another PC from it? You need 10 Pro or Enterprise to remote desktop into another PC. Assuming your using Windows built in Remote Desktop utility.
    No, it's the other way round all editions include the Remote Desktop Client and can connect to any PC with the Remote Desktop Server enabled. Only Pro and above allow you to connect to them.

    Enable or Disable Remote Desktop Connections to Windows 10 PC

    The Remote Desktop client will not connect to these Windows Versions and Editions:
    • Windows 7 Starter
    • Windows 7 Home
    • Windows 8 Home
    • Windows 8.1 Home
    • Windows 10 Home
    https://docs.microsoft.com/windows-s...#supported-pcs

    maideen5's region is Malaysia, English may not be their first language. As I understand it the OP's problem can be stated as:

    • The Windows 10 PC can connect to the remote desktop of a PC running Windows Server 2012, but cannot connect to a Windows 8.1 PC.
    • A Windows 7 PC can connect to both, so the Windows 8.1 PC is known to allow incoming connections.


    I don't have an 8.1 Pro machine, so I can't test this for myself. @Kari wrote the tutorial on this, perhaps he has a suggestion.

    Edit: see post #10
    Last edited by Bree; 07 Jul 2018 at 11:09.
      My ComputersSystem Spec

  6.    07 Jul 2018 #6

    @Bree lol, as I was typing that I was thinking I might be getting it backwards. I think I need another cup of coffee. I make use of Remote desktop and run Pro to make full use of it. Just lost track of why I needed Pro to make it all work.
      My ComputerSystem Spec

  7. Kari's Avatar
    Posts : 15,165
    Windows 10 Pro
       07 Jul 2018 #7

    Bree said: View Post
    Kari wrote the tutorial on this, perhaps he has a suggestion.
    It is exactly as you said. Windows 10 Home and Single Language editions can only be used as remote host, computer hosting the remote session (connecting to another computer over remote desktop).

    PRO or above is required for remote client, computer to which remote host is connecting.

    Kari
      My ComputerSystem Spec

  8. Bree's Avatar
    Posts : 9,180
    10 Home x64 (1809) (10 Pro on 2nd pc)
       07 Jul 2018 #8

    Kari said: View Post
    PRO or above is required for remote client, computer to which remote host is connecting.
    Well the OP's 8.1 machine must be Pro or above as the W7 client can connect to it. I don't see why the W10 client would be having problems.

    @maideen5, what errors do you see when you try to connect using the W10 PC? Do you get as far as being asked for a password, or does it fail before that?
      My ComputersSystem Spec

  9. Kari's Avatar
    Posts : 15,165
    Windows 10 Pro
       07 Jul 2018 #9

    Bree said: View Post
    Well the OP's 8.1 machine must be Pro or above as the W7 client can connect to it. I don't see why the W10 client would be having problems.
    I understood that the W10 machine is running Home edition, which would make it impossible to use remote desktop to connect to it:

    maideen5 said: View Post
    I have Home. But I can connect other which running Window server 2012.
    Pls advice me...
    Kari
      My ComputerSystem Spec

  10. Bree's Avatar
    Posts : 9,180
    10 Home x64 (1809) (10 Pro on 2nd pc)
       07 Jul 2018 #10

    Kari said: View Post
    I understood that the W10 machine is running Home edition, which would make it impossible to use remote desktop to connect to it:
    I understand the OP is using W10 and W7 machines to connect to an 8.1 and a server 2012 machine. The W7 can connect to both, the W10 can only connect to the server 2012.

    We need the OP to confirm that I have understood their description of the problem before we can help them.


    Edit: I now have downloaded an 8.1 90-day evaluation VM from Microsoft. I can connect to it using RDC from both Windows 10 Home and Windows 7 machines.
    Last edited by Bree; 07 Jul 2018 at 11:02. Reason: tested
      My ComputersSystem Spec


 
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