No access to Windows Store when connected to VPN

Hello all,

I use VPN on Windows 10 Home edition when I connect to internet.

This, however, stops me from downloading anything from Windows Store. Same thing happens when I tried to use Photos and Mail apps. I have to turn off VPN so I can download anything.

Error displayed is as in the screenshot.


Is there any solution for this?

dalchina said:

I can reproduce that, and others on the internet using a VPN report the same. No fixes I've seen so far other than 'don't use a VPN'. You could try consulting your VPN provider... and report it via the Feedback Hub.

It has been reported on MS forums, for what that's worth.

I have seen quite few posts here and there about it as well. I was hoping you guys on this forum might posses some more knowledge about this issue.

Anyway, VPN I use is self hosted one on VPS. Of course, suggested method "don't use VPN" works but then it undermines whole sense of using VPN.

I forgot to mention in my first post, that once "connection" with Windows Store is established without active VPN connection, I can turn on VPN and download apps as usual. Once OS is rebooted Microsoft Store serves the same error again.

I will try to send feedback if this is the only way to get it sorted.

dalchina said:

There's nothing relevant I can find here on that error number... other searches might find something.

I could not find anything else, either. I guess if more people start sending feedback to MS about it something might be done. Eventually