As Soon As I Plug In My Ethernet I Lose All Connection


  1. Posts : 81
    Microsoft Windows 10 Home 64-bit
       #1

    As Soon As I Plug In My Ethernet I Lose All Connection


    Hello

    This has just recently started to happen, and I've never had any problems with it before. However when I plug in my Ethernet cable, I lose all connections and I can't connect to the internet. I have no idea why its started to do this. I have tried to diagnose the problem with the network tool and it tried a network reset, which didn't help the problem.

    I am completely baffled as my Ethernet has worked fine before this.
      My Computer

  2. Berton's Avatar
    Posts : 8,079
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint, Win7 Pro
       #2

    Try a different cable, for such a short run [10 feet or less] any CAT5, CAT5e or CAT6 should work. Maximum length is 100 Meters, a bit over 300 Feet.

    Pull the power cord out of the Router, wait a minute then plug it back in. Same for the computer.
      My Computer


  3. Posts : 81
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #3

    I have tried a new cable, and reset both my computer and the router.

    The problem is still here.
      My Computer

  4. Samuria's Avatar
    Posts : 4,959
    windows 10
       #4

    Open a cmd prompt type ipconfig /all do it working and when not working post both results
      My Computer


  5. Posts : 81
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #5

    Hello

    I have attatched two notepad files with the contents of the CMD, one with the Ethernet unplugged and WiFi enabled and working. The other is WiFi disconnected and Ethernet connected. I hope this is the information you need.

    Thanks in advance.
    As Soon As I Plug In My Ethernet I Lose All Connection Attached Files
      My Computer

  6. Samuria's Avatar
    Posts : 4,959
    windows 10
       #6

    You get the correct ip etc from cmd prompt when its broke type
    ping 194.119.131.66
    tracert 194.119.131.66
    tracert adobe.com

    post results and what happens when it stops any errors?
      My Computer



 

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