Hello
This has just recently started to happen, and I've never had any problems with it before. However when I plug in my Ethernet cable, I lose all connections and I can't connect to the internet. I have no idea why its started to do this. I have tried to diagnose the problem with the network tool and it tried a network reset, which didn't help the problem.
I am completely baffled as my Ethernet has worked fine before this.
Try a different cable, for such a short run [10 feet or less] any CAT5, CAT5e or CAT6 should work. Maximum length is 100 Meters, a bit over 300 Feet.
Pull the power cord out of the Router, wait a minute then plug it back in. Same for the computer.
I have tried a new cable, and reset both my computer and the router.
The problem is still here.
Open a cmd prompt type ipconfig /all do it working and when not working post both results
Hello
I have attatched two notepad files with the contents of the CMD, one with the Ethernet unplugged and WiFi enabled and working. The other is WiFi disconnected and Ethernet connected. I hope this is the information you need.
Thanks in advance.
You get the correct ip etc from cmd prompt when its broke type
ping 194.119.131.66
tracert 194.119.131.66
tracert adobe.com
post results and what happens when it stops any errors?
Quote