Unable To Access Screen Sharing Sites

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  1. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #11

    For what it's worth ... I'm in the US and use FireFox ... TeamViewer Windows Download for Remote Desktop access and collaboration works for me.
    Unable To Access Screen Sharing Sites-teamviewer.png
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  2. Samuria's Avatar
    Posts : 4,965
    windows 10
       #12

    Why are you messing about your windows 10 just go to MS store and get it
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  3. clam1952's Avatar
    Posts : 770
    Windows 10 Pro
       #13

    bro67 said:
    Again, use the website that I posted for Teamviewer. There is no .com/en website for teamviewer.
    Yes there is we are not all in the US

    See below clearly says en which is what you get sent to if you type in teamviewer.com from the UK.

    Unable To Access Screen Sharing Sites-image.png
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  4. Posts : 84
    Windows 10 Home
    Thread Starter
       #14

    Thanks for all your replies. Just to reiterate: My daughter's computer has Ubuntu on, not Win10 (I have, but I cannot access Win Store); and neither of us can access .COM/EN, on ANY web browser. However, I can access .US . Is there any difference between the US version and the European/British version?

    Matt
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  5. lx07's Avatar
    Posts : 5,477
    1903
       #15

    Matt316 said:
    Is there any difference between the US version and the European/British version?
    Probably not - just check that the certificate (on the padlock in your browser) and the downloaded program when you try to install it are owned by TeamViewer as in earlier post.

    If you are having problems accessing sites you may want to try changing your DNS. I use 1.1.1.1 (Cloudflare) - there are links to tutorials below. My ISP blocks access to some websites (thepiratebay etc) which is resolved by doing this but why your ISP would block access to TeamViewer website I don't know - it isn't disreputable in the slightest.

    Change IPv4 and IPv6 DNS Server Address in Windows | Windows 10 Tutorials
    How do I configure my DNS settings in Ubuntu server? - Ask Ubuntu
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  6. clam1952's Avatar
    Posts : 770
    Windows 10 Pro
       #16

    lx07 said:
    My ISP blocks access to some websites (thepiratebay etc) which is resolved by doing this but why your ISP would block access to TeamViewer website I don't know - it isn't disreputable in the slightest.
    Teamviewer is fine, however some of the people using it in scams are not, which could I suppose be a reason for blocking the site.
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  7. Posts : 84
    Windows 10 Home
    Thread Starter
       #17

    Thanks Ix07. However, running through the tutorial you pointed to, shows my settings are automatic as suggested by the tutorial anyway. But I did try your suggestion of CloudFlare and this worked. My questions would be, what are the security risks, and how do I now what DNS is accessed automatically, anyway?

    Thanks clam1952.
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  8. lx07's Avatar
    Posts : 5,477
    1903
       #18

    Matt316 said:
    how do I now what DNS is accessed automatically, anyway?
    You can use this website to check what dns you are using: DNS leak test

    Unable To Access Screen Sharing Sites-capture.png

    I only changed to Cloudflare as I read it was faster/had better privacy. It was only by coincidence I then noticed my ISP (Orange, France) had been blocking some websites - it wasn't the reason I changed. Why your ISP (whatever that is) is blocking TeamViewer I've no idea. Perhaps @clam1952 is correct but if I worked for TeamViewer (which I don't) I'd be a bit miffed as they are a legitimate company not scam artists.

    You could check and see if they block other similar sites (Webex or LogMeIn for example) if you were interested to see if your ISP has a beef with TeamViewer in particular or remote access sites in general.

    To reiterate, I use both WebEx and TeamViewer and I think both are secure and safe and both work much the same. Only difference is WebEx isn't free even for home use but some clients I connect to require it while others for whatever reason prefer TeamViewer.
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  9. clam1952's Avatar
    Posts : 770
    Windows 10 Pro
       #19

    From a quick Google, Last year UK ISP TalkTalk were blocking Team Viewer due to use by scammers but subsequently lifted it and then blocked it again in December 2017.
    @Matt316 not got TalkTalk as an ISP by any coincidence?
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  10. Posts : 84
    Windows 10 Home
    Thread Starter
       #20

    clam1952, it's funny you should mention that. Yes, I am with TalkTalk.

    WebEx and LogMeIn work, but TeamViewer (com/en) still doesn't, unless I change to another (CloudFlare). Interestingly, join.me, which is part of LogMeIn, doesn't.

    I'm happy to move, but I'd like to know which is the safest, etc. (In deed, what else should I look out for when changing.)

    Matt
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