Windows 10: Missing connection in "Network Connections"

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  1.    24 Jun 2018 #1

    Missing connection in "Network Connections"


    Have a plain vanilla Windows 10 desktop, upgraded from 8.1
    Fake Microsoft tech got in and screwed things up.
    Owner pulled the plug before too much was done.
    Got it cleaned up but lost the Network Connection.
    Device Manager shows Adapter "Realtec PCIe FE Family Controller"
    Windows is still setting up Class configuration for this device (Code 56)
    No VPN or anything similar. Removed the adapter and rebooted, same thing.
      My ComputerSystem Spec

  2. f14tomcat's Avatar
    Posts : 37,041
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       24 Jun 2018 #2

    cfourkays said: View Post
    Have a plain vanilla Windows 10 desktop, upgraded from 8.1
    Fake Microsoft tech got in and screwed things up.
    Owner pulled the plug before too much was done.
    Got it cleaned up but lost the Network Connection.
    Device Manager shows Adapter "Realtec PCIe FE Family Controller"
    Windows is still setting up Class configuration for this device (Code 56)
    No VPN or anything similar. Removed the adapter and rebooted, same thing.
    Is there an image backup that can be restored? Or a recent (before Fake Tech) Restore Point?
      My ComputersSystem Spec

  3.    24 Jun 2018 #3

    Tried System Restore. That failed.
    Owner has no image backup.
    Trying to avoid a Reset or Inst/Repair.
    Lots of programs and I don't think he has any downloads, product keys, etc

    Pete
      My ComputerSystem Spec

  4. f14tomcat's Avatar
    Posts : 37,041
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       24 Jun 2018 #4

    cfourkays said: View Post
    Tried System Restore. That failed.
    Owner has no image backup.
    Trying to avoid a Reset or Inst/Repair.
    Lots of programs and I don't think he has any downloads, product keys, etc

    Pete
    The repair install will not destroy anything. Keeps all the app/progs and your settings.

    Repair Install Windows 10 with an In-place Upgrade | Windows 10 Tutorials
      My ComputersSystem Spec

  5.    24 Jun 2018 #5

    Don't know why I was thinking it lost all the programs.
    Think Brink will forgive me?
    Will do the I/R and post back.
      My ComputerSystem Spec

  6. f14tomcat's Avatar
    Posts : 37,041
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       24 Jun 2018 #6

    Strongly recommend after the system is repaired and running right, to do a system backup, and maintain the backup plan.

    Backup and Restore with Macrium Reflect | Windows 10 Tutorials

    Macrium Software | Macrium Reflect Free
      My ComputersSystem Spec

  7. f14tomcat's Avatar
    Posts : 37,041
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       24 Jun 2018 #7

    cfourkays said: View Post
    Don't know why I was thinking it lost all the programs.
    Think Brink will forgive me?
    Will do the I/R and post back.
    Yes, Shawn will forgive you!
      My ComputersSystem Spec

  8.    24 Jun 2018 #8

    This is a customer's PC.
    If I had worked on it before, it would have had all the backups needed and a backup plan with scheduling.
    Thanks to you guys going way back for helping with these issues.Go way back to the original sevenforums. Actually, 5/6/2009
      My ComputerSystem Spec

  9. f14tomcat's Avatar
    Posts : 37,041
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       24 Jun 2018 #9

    cfourkays said: View Post
    This is a customer's PC.
    If I had worked on it before, it would have had all the backups needed and a backup plan with scheduling.
    Thanks to you guys going way back for helping with these issues.Go way back to the original sevenforums. Actually, 5/6/2009
    Your welcome! Hope the I/R works out....
      My ComputersSystem Spec

  10.    24 Jun 2018 #10

    Quick question.
    Before I do an I/R, I always like to have the MS product key.
    I use produkey which seems to work best.
    Since there are 2 keys, which one is the original?
    Windows (BIOS OEM key) ----- -----
    Windows 10 Home ----- -----
    If I remember, the Windows 10 Home is the generic key???
    Pete
      My ComputerSystem Spec


 
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