Windows 10: Router Internet VERY SLOW!!!

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  1.    21 Jun 2018 #11

    My mistake in terminology. I am paying for 100Mbps to the modem. I do have the newest router (designated ac). I haven't yet installed my new network card in my PC (also designated ac). But, again, my two Apple tablets and two smartphones are also registering (this morning) about 10Mbps.

    If by connection speed you mean 100Mbps, I have no way to measure it that I know of. But the COX technician measured it in front of me and it was a little over 100Mbps. I'm satisfied that his meter was correct. I will measure the actual speed of my two tablets and two smartphones and PC as you suggest. BTW, my slow actual speed is on both the 2.4GHz and 5.0GHz frequencies. Do you know of any electronic items that I could check my neighbors for that might interfere with either frequency band? Thank you......
      My ComputerSystem Spec


  2. Posts : 73
    Win10 Pro x64 / WinServer 2016 Essentials
       21 Jun 2018 #12

    Nisko said: View Post
    My mistake in terminology. I am paying for 100Mbps to the modem. I do have the newest router (designated ac). I haven't yet installed my new network card in my PC (also designated ac). But, again, my two Apple tablets and two smartphones are also registering (this morning) about 10Mbps.

    If by connection speed you mean 100Mbps, I have no way to measure it that I know of. But the COX technician measured it in front of me and it was a little over 100Mbps. I'm satisfied that his meter was correct. I will measure the actual speed of my two tablets and two smartphones and PC as you suggest. BTW, my slow actual speed is on both the 2.4GHz and 5.0GHz frequencies. Do you know of any electronic items that I could check my neighbors for that might interfere with either frequency band? Thank you......
    Could it all be down to some configuration issue(s) with the BOX in particular the Wireless settings?
    How about you post some screenshots of the relevant configuration settings in that box so that we get an idea.
      My ComputerSystem Spec

  3.    21 Jun 2018 #13

    OK, but I will have to do that later. By "BOX," you mean the router setttings?
      My ComputerSystem Spec


  4. Posts : 73
    Win10 Pro x64 / WinServer 2016 Essentials
       21 Jun 2018 #14

    Nisko said: View Post
    OK, but I will have to do that later. By "BOX," you mean the router setttings?
    Yes of course, I assume this is a cable modem (DOCSIS) and wireless router in one BOX.
      My ComputerSystem Spec

  5.    21 Jun 2018 #15

    What is the wireless type of other devices is b, g, n,AC most routers let you set the type to AC only or g and h which would slow it. You need to install the AC wireless and do a speed test on 2 & 5 g so we can see
      My ComputerSystem Spec

  6.    21 Jun 2018 #16

    I used to have one "BOX" but now I have a separate modem and router. What screenshots would help you?
      My ComputerSystem Spec

  7.    21 Jun 2018 #17

    Run a speedtest so we can see the speed https://www.speedtest.net/
      My ComputerSystem Spec

  8.    21 Jun 2018 #18

    SpeedTest Screenshot 06.21.2018 9:00pm


    The speed shown is one of the better speeds I've been experiencing. This 5.0GHz.
    Attached Thumbnails Attached Thumbnails SpeedTest #1.jpg  
      My ComputerSystem Spec

  9.    21 Jun 2018 #19

    SpeedTest 2.4GHz #1 06.21.2018


    Again, Speedtest.net.
    Attached Thumbnails Attached Thumbnails SpeedTest 2.4GHz #1 06.21.2018.jpg  
      My ComputerSystem Spec


  10. Posts : 73
    Win10 Pro x64 / WinServer 2016 Essentials
       22 Jun 2018 #20

    Nisko said: View Post
    I used to have one "BOX" but now I have a separate modem and router. What screenshots would help you?
    Preferably all configuration and status pages available in both modem and router.
    Also can you repeat above said speed test with a ethernet wired connection to your router please.
      My ComputerSystem Spec


 
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