Windows 10: Network sharing, visibility issues between PC, laptop and router

  1.    28 May 2018 #1

    Network sharing, visibility issues between PC, laptop and router


    Hello all,

    Seem to have an odd problem between my PC running Win 10 x64 1803, my laptop running Win 10 x64 1803 and my TP Link AC3200 tri-band router.

    I currently have a 6TB WD external hooked up to the USB 3.0 port on the back of the AC3200, my laptop can see it just fine through the Network tab (Computer) in Windows explorer, regardless of what band I am connected to. My laptop can see my PC which is on the same network but can't access the PC via my Microsoft account credentials.

    My PC, however, cannot see the router nor the external HDD through the Network tab (Computer) in Windows Explorer but can see it as a Media Device that takes it straight to a web browser which shows me how many files are on it but nothing more and see it as Network infrastructure which takes me to TP Link's splash page via a browser. The PC can see the laptop and CAN access it through my Microsoft account credentials.

    Both the PC and laptop can see my Sony Bravia A1E on the network as Other Devices. Screenshots attached.

    I should also point out both PC and laptop have the network setup as private and have file sharing and network discovery turned on.
    Attached Thumbnails Attached Thumbnails PC Network view.PNG   Laptop Network view.PNG  
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       03 Jun 2018 #2

    Hi cwburns32

    For both of your Windows 10 computers I would make the following changes.

    Right click Start, click Run
    Type services.msc, enter
    Scroll down and find these two entries
    Function Discovery Provider Host
    Function Discovery Resource Publication
    Right click on each service above, click properties
    Change Start Up type to Automatic (Delayed Start)
    In the service Status box click start
    Click Apply
    Click OK

    You should see your boxes under network.

    You mentioned your laptop can see your PC but can't access with MS credentials. Just confirming that on both devices you log on using a Microsoft Account. ( That your PC is not using a local account). What error message do you get when you try to log on with MS credentials?

    Have you set any folders on PC to share?
      My ComputerSystem Spec

  3.    05 Jun 2018 #3

    Caledon Ken said: View Post
    Hi cwburns32

    For both of your Windows 10 computers I would make the following changes.

    Right click Start, click Run
    Type services.msc, enter
    Scroll down and find these two entries
    Function Discovery Provider Host
    Function Discovery Resource Publication
    Right click on each service above, click properties
    Change Start Up type to Automatic (Delayed Start)
    In the service Status box click start
    Click Apply
    Click OK

    You should see your boxes under network.

    You mentioned your laptop can see your PC but can't access with MS credentials. Just confirming that on both devices you log on using a Microsoft Account. ( That your PC is not using a local account). What error message do you get when you try to log on with MS credentials?

    Have you set any folders on PC to share?
    I did make the changes you mentioned as both services were set to Manual and neither were running, on both the PC and laptop.

    I do see boxes under Network as you mention but my PC still does not see my router under Network, under the Computer tab, like my laptop does. This is where my external is plugged into and my laptop can see it just fine with no prior configuration.

    Both the PC and laptop log in via my Microsoft account, same credentials and all. My laptop can now see my PC just fine and the folders I have shared; however, the PC can still not access my laptop's folders that I have shared due to the credentials failing, even though they are correct.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       06 Jun 2018 #4

    Please right click on your network icon in Notification area (old Systray), then Open Network and Internet settings, then Network and Sharing and finally"Change Advance Sharing" in upper left.

    Please confirm you have these settings enabled.

    Click image for larger version. 

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    Have you tried deleting existing credentials on PC for laptop and then re-entering?
      My ComputerSystem Spec

  5.    09 Jun 2018 #5

    Caledon Ken said: View Post
    Please right click on your network icon in Notification area (old Systray), then Open Network and Internet settings, then Network and Sharing and finally"Change Advance Sharing" in upper left.

    Please confirm you have these settings enabled.

    Click image for larger version. 

Name:	image.png 
Views:	29 
Size:	31.7 KB 
ID:	191261

    Have you tried deleting existing credentials on PC for laptop and then re-entering?
    These settings are on for both, HomeGroup connections are no longer available on newest version of Windows.

    Regarding credentials, yes I have tried logging out of both my PC and laptop and relogging in via Microsoft account to no avail. PC still can't see external on HDD either, oddly enough.
      My ComputerSystem Spec

  6.    09 Jun 2018 #6

    Hey cwburns32,
    Check and see if you have SMBv1 Client & Server installed - Enable or Disable SMB1 File Sharing Protocol in Windows | Windows 10 Tutorials

    I got a new Netgear AC1750 router with ReadyShare (usb file sharing) and the share no longer shows on either of my PC's in File Explorer > Network > Computers or under Network itself. I can access it by \\ShareName or \\IpAddresss and if I install SMBv1 Client & Server it will show in those 2 locations, but since it actually uses SMBv3 and SMBv1 is deprecated .... I just mapped the drive instead of installing/using SMBv1 - Map Network Drive in Windows 10 | Windows 10 Tutorials

    Note: You don't need/want the automatic removal if you're going to use SMBv1
      My ComputersSystem Spec

  7.    09 Jun 2018 #7

    Eagle51 said: View Post
    Hey cwburns32,
    Check and see if you have SMBv1 Client & Server installed - Enable or Disable SMB1 File Sharing Protocol in Windows | Windows 10 Tutorials

    I got a new Netgear AC1750 router with ReadyShare (usb file sharing) and the share no longer shows on either of my PC's in File Explorer > Network > Computers or under Network itself. I can access it by \\ShareName or \\IpAddresss and if I install SMBv1 Client & Server it will show in those 2 locations, but since it actually uses SMBv3 and SMBv1 is deprecated .... I just mapped the drive instead of installing/using SMBv1 - Map Network Drive in Windows 10 | Windows 10 Tutorials

    Note: You don't need/want the automatic removal if you're going to use SMBv1
    I will check now, and edit post shortly with my findings.

    I used to map the drive but once I got this new router I just plugged the external in and both me and my roommate can access it without any prior configuring just fine from our laptops. My PC; however, can not see it. I think I tried to map the network drive the other day on it and my credentials for router failed? Which seems odd to me because I should know my password; however, I cannot login into the IP page from either PC or laptop

    EDIT: After activating SMB1 on my PC (it was already on on my laptop) my PC can see the external hard drive hooked up to the router now just fine. Thank you for your help, much appreciated.
      My ComputerSystem Spec

  8.    09 Jun 2018 #8

    EDIT: After activating SMB1 on my PC (it was already on on my laptop) my PC can see the external hard drive hooked up to the router now just fine. Thank you for your help, much appreciated.
    Glad that worked for you .... just remember that SMBv1 is deprecated :)

    I think I tried to map the network drive the other day on it and my credentials for router failed? Which seems odd to me because I should know my password; however, I cannot login into the IP page from either PC or laptop
    You can reset your router to factory default, which would reset the user/password to default, but you'll loose any custom settings you've done (i.e. port forwarding, etc). Check your router manual on doing a factory reset.
      My ComputersSystem Spec


 

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