Windows 10: Quickbooks is requiring me to install TSL 1.2 Solved

  1. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
       22 May 2018 #1

    Quickbooks is requiring me to install TSL 1.2


    I am getting messages before QuickBooks opens Click image for larger version. 

Name:	TSL1.2.png 
Views:	42 
Size:	9.3 KB 
ID:	189780 I have to say Ok before it will allow Quickbooks to open. I have no clue how to turn this on. I looked at the thread to back in 2016 it doesn't seem to have much info and I am assuming that this is happening since I installed 1803, And perhaps TeamViewer may be causing it.
    I saw an article in the MS forum but it was written about Windows Servers and Windows 7 SP1 not sure I should take a chance on the Regedit and Hotfix that was there?
    This computer is on 10 Pro 1803 was upgraded from 8.1 Pro
      My ComputersSystem Spec

  2. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
    Thread Starter
       23 May 2018 #2

    I guess this is a tough one no replies at all.
      My ComputersSystem Spec


  3. Posts : 407
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       23 May 2018 #3
      My ComputerSystem Spec

  4. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
    Thread Starter
       23 May 2018 #4

    Yes, I tried this last night but thanks for the tip, I have TLS 1.0 1.1 1.2 and SSL 3.0 enabled I also have and USE Chrome so I seem to really have an issue going on here.
      My ComputersSystem Spec

  5. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
    Thread Starter
       23 May 2018 #5

    Clintlgm said: View Post
    I am getting messages before QuickBooks opens Click image for larger version. 

Name:	TSL1.2.png 
Views:	42 
Size:	9.3 KB 
ID:	189780 I have to say Ok before it will allow Quickbooks to open. I have no clue how to turn this on. I looked at the thread to back in 2016 it doesn't seem to have much info and I am assuming that this is happening since I installed 1803, And perhaps TeamViewer may be causing it.
    I saw an article in the MS forum but it was written about Windows Servers and Windows 7 SP1 not sure I should take a chance on the Regedit and Hotfix that was there?
    This computer is on 10 Pro 1803 was upgraded from 8.1 Pro
    To repair this Intuit tech support needs to be called they will link you to a special tool "Quickbooks Desktop Install Diagnostic Tool." It works and I'll mark this thread Closed
      My ComputersSystem Spec


  6. Posts : 407
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       23 May 2018 #6

    Thanks for reporting back the solution. It may help someone else in the future and thanks for the rep, I appreciate it.
    Paul
      My ComputerSystem Spec

  7. Berton's Avatar
    Posts : 5,398
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       23 May 2018 #7

    Clintlgm said: View Post
    I guess this is a tough one no replies at all.
    I posted about this issue couple weeks ago.
    Windows Version 1803 and QuickBooks - Windows 10 Forums
      My ComputerSystem Spec

  8. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
    Thread Starter
       23 May 2018 #8

    Berton said: View Post
    I posted about this issue couple weeks ago.
    Windows Version 1803 and QuickBooks - Windows 10 Forums
    yes, but you didn't post a solution? which is to run the "Quickbooks Desktop Install Diagnostic Tool." in order to get it you have to call tech support and they will link you to it. its a big problem for them.

    Also for me, it didn't show up until the 21st or 22nd which is cutting it close since on the 30th anything to do with the internet will stop working. Bill pay, Merchant Account and for those keeping an online version database. A merchant account is a big deal for me seem everyone wants to pay by debit card or credit cards nowadays.
      My ComputersSystem Spec

  9. Berton's Avatar
    Posts : 5,398
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       24 May 2018 #9

    yes, but you didn't post a solution? which is to run the "Quickbooks Desktop Install Diagnostic Tool." in order to get it you have to call tech support and they will link you to it. its a big problem for them.
    The solution was there and quite simple, right-click the icon that launches QuickBooks and choose Run as Administrator. Hasn't given any problems since I did it. But then maybe TLS 1.2 isn't automatically active on some computers, has been on mine.
      My ComputerSystem Spec


 

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