Windows 10: Internet Speed Question / Request for Opinions Solved

  1.    22 May 2018 #1

    Internet Speed Question / Request for Opinions


    I'll try to keep this brief and fairly concise (contrary to most everything else I post!)...

    I just changed "real" jobs and am now working from home. My new employer requires a Broadband downstream minimum of 10 mbps and minimum upstream of the same--10 mbps.

    My service was DSL through the local telco and with a bridged connection I was subscribed to service of 20 mbps downstream, and 1.5 mpbs upstream. Real world testing (https://www.speedtest.net) averaged 17 down and 1.3 up. Because the telco DSL in my area didn't offer anything any faster (up or down) I called the cable company and signed up for their Level 2 service, which advertises (tiny print) up to (huge print) 100 mpbs downstream and (tiny print) up to (huge print) 20 mpbs upstream.

    Now, I understand all (or at least most) of the ins and outs when it comes to DSL vs. Cable Broadband (which is why I had been with DSL) and I also understand the whole, "Speeds up to xxxx tricks and am all too familiar with the tiniest of print disclaimers that say something along the lines of "*Advertised speeds are MAXIMUM Capacity...Actual connection speeds may vary. Yes, we basically lie, you signed up anyway, so we win! " (Okay, maybe I made that last part up!)

    BUT..where should the general consumer (i.e., ME) draw the line and begin to complain about the service being delivered? In your opinion, answer the following (please)
    1. If advertised "Speeds up to 100 mpbs downstream and 20 mbps upstream," what would you expect/demand to be your MINIMUM connection speed?
    2. What would you expect realistically to be your AVERAGE connection speeds?
    3. What speed do you subscribe to , what do you get and are you DSL or Cable? (Sub-100mpbs Get 80mpbs - DSL)
    4. ​MY NEW CABLE CONNECTION, ADVERTISED AS UP TO 100↑ and 10↓ My current averages are, however, 39↑ and 9.71↓.... should I complain?
      My ComputerSystem Spec


  2. Posts : 613
    Windows 10 Home SL 64-bit, v1803
       22 May 2018 #2

    1. That depends on the connection reliability promised by your ISP, but speeds should usually sit at nearly the advertised speed of the upstream and downstream.

    2. I'd say your average should be around more than half of the advertised speed.

    3. I live in a dormitory (I'm a college student) and the speed averages at around 70 which is more than enough for 5 of us living in here.

    4. You should definitely complain, that is too low but your downstream should still be more than enough for your needs.
      My ComputerSystem Spec

  3.    22 May 2018 #3

    I agree it should suit my needs/demands pretty well (although the DSL 20/1.5 service has been pushed to the limits several times already with multi-user video conferencing, screens sharing and white-boarding all at once), but my issue is that for 1/2 the price, the cable company offers Up to 50 mbps service....if that's what they're delivering, then I want my refund!
      My ComputerSystem Spec

  4.    22 May 2018 #4

    It depends if they state the speed for your connection specifically or for your area they could say 20 Meg for the area but yours could be a lot less the key legal word is up to
      My ComputerSystem Spec


 

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