Wifi shows "connected, no access" redirects to router login page


  1. Posts : 4
    Windows 10 Home Edition
       #1

    Wifi shows "connected, no access" redirects to router login page


    Hello all, I really hope you can help me.

    I have a Surface 3 and a few days ago my home WiFi stoped working on it. I have no problems connecting with my laptop but whenever I attempt to connect on my tablet the connection shows I have no Internet access and then immediately redirects me to the login page for the router.

    I'm able to login to the router with no issues and it shows that my tablet is connected but trying to go to any other Web page just redirects me back to the router login.

    I can login to the mobile hotspot via my phone and access the Web just fine but the network at home refuses to work.

    I've tried reinstalling the drivers and everything here: https://support.microsoft.com/en-ph/...nection-issues but the problem persists
      My Computer


  2. Posts : 4,666
    Windows 10 Pro x64 21H1 Build 19043.1151 (Branch: Release Preview)
       #2

    Try closing your Surface 3, then rebooting your router. If that did not help, then do the same as before, but instead of rebooting the router, reset it and try again.

    If that did not help either, then let us know, and we'll take a closer look at what is going on.
      My Computers


  3. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       #3

    Rebooting and resetting didn't fix the problem
      My Computer


  4. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       #4

    This is still a problem and is really interfering with my ability to work from home.
      My Computer


  5. Posts : 31,470
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #5

    Try deleting the Wifi connection in Settings > Network & Internet > WiFi > Manage known networks. Click on your existing connection and click its 'Forget' button. Then set up the connection again.
      My Computers


  6. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       #6

    I tried forgetting the connection and then setting it up again and this hasn't solved the problem
      My Computer


  7. Posts : 6,789
    22H2 64 Bit Pro
       #7

    I got that problem when manually stopping or starting DNS Client Service with active connection. All browsers redirect to router login page.

    Wifi shows "connected, no access" redirects to router login page-dns-client-service.jpg

    Note: Happens with custom DNS settings in network adapter options and also my router is configured to use custom DNS.

    Solution for me is just to switch off computer and router then switch both back on.

    You might need to reset router (via hard reset button) and set DNS to default.

    Change IPv4 and IPv6 DNS Server Address in Windows | Windows 10 Tutorials

    Choose setting "Obtain DNS server address automatically" then reboot and test.
      My Computer


  8. Posts : 8,057
    windows 10
       #8

    Open a cmd prompt then type

    ipconfig/all

    post results
      My Computer


  9. Posts : 6,789
    22H2 64 Bit Pro
       #9

    FYI: I just had the same problem again. Solution was to restart DNS Client Service, stop DNS Client Service then Flush DNS. Connection returned with no reboot required.
      My Computer


 

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