Wifi shows "connected, no access" redirects to router login page

  1. Posts : 4
    Windows 10 Home Edition
       26 Apr 2018 #1

    Wifi shows "connected, no access" redirects to router login page

    Hello all, I really hope you can help me.

    I have a Surface 3 and a few days ago my home WiFi stoped working on it. I have no problems connecting with my laptop but whenever I attempt to connect on my tablet the connection shows I have no Internet access and then immediately redirects me to the login page for the router.

    I'm able to login to the router with no issues and it shows that my tablet is connected but trying to go to any other Web page just redirects me back to the router login.

    I can login to the mobile hotspot via my phone and access the Web just fine but the network at home refuses to work.

    I've tried reinstalling the drivers and everything here: https://support.microsoft.com/en-ph/...nection-issues but the problem persists
      My ComputerSystem Spec

  2. slicendice's Avatar
    Posts : 3,806
    Windows 10 Pro x64 v1809 Build 17763.288 (Branch: RS5 Release Preview)
       27 Apr 2018 #2

    Try closing your Surface 3, then rebooting your router. If that did not help, then do the same as before, but instead of rebooting the router, reset it and try again.

    If that did not help either, then let us know, and we'll take a closer look at what is going on.
      My ComputersSystem Spec

  3. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       27 Apr 2018 #3

    Rebooting and resetting didn't fix the problem
      My ComputerSystem Spec

  4. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       07 May 2018 #4

    This is still a problem and is really interfering with my ability to work from home.
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 9,963
    10 Home x64 (1809) (10 Pro on 2nd pc)
       07 May 2018 #5

    Try deleting the Wifi connection in Settings > Network & Internet > WiFi > Manage known networks. Click on your existing connection and click its 'Forget' button. Then set up the connection again.
      My ComputersSystem Spec

  6. Posts : 4
    Windows 10 Home Edition
    Thread Starter
       09 May 2018 #6

    I tried forgetting the connection and then setting it up again and this hasn't solved the problem
      My ComputerSystem Spec

  7. Callender's Avatar
    Posts : 914
    Windows 10 Home 1809 32-bit
       09 May 2018 #7

    I got that problem when manually stopping or starting DNS Client Service with active connection. All browsers redirect to router login page.

    Click image for larger version. 

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    Note: Happens with custom DNS settings in network adapter options and also my router is configured to use custom DNS.

    Solution for me is just to switch off computer and router then switch both back on.

    You might need to reset router (via hard reset button) and set DNS to default.

    Change IPv4 and IPv6 DNS Server Address in Windows | Windows 10 Tutorials

    Choose setting "Obtain DNS server address automatically" then reboot and test.
      My ComputerSystem Spec

  8.    09 May 2018 #8

    Open a cmd prompt then type


    post results
      My ComputerSystem Spec

  9. Callender's Avatar
    Posts : 914
    Windows 10 Home 1809 32-bit
       13 May 2018 #9

    FYI: I just had the same problem again. Solution was to restart DNS Client Service, stop DNS Client Service then Flush DNS. Connection returned with no reboot required.
      My ComputerSystem Spec


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