No internet on ethernet, wifi works

  1. TV2's Avatar
    Posts : 1,780
    W10 Pro 20H2

    No internet on ethernet, wifi works

    This happened suddenly this morning. Connections and internet were working fine until it didn't. This may have started shortly after I disconnected from my VPN, but I can't be sure.

    Important: this behavior is happening on 2 ethernet connected PCs.
    WiFi works fine on the laptops.

    In Network Settings > Adapter settings there is a red X over my TAP-Windows Adapter v9 and on my VPN adapter.
    The Local Area Connection adapter has no x.

    Diagnostics say there is a network cable unplugged. Both PCs.
    Network devices are all enabled in Device Manager.

    I can ping all PCs and laptops. So the ethernet cable connection from PC to router is OK.

    The router is a Trendnet TEW-827DRU.
    I have restarted the router and the modem.
    I have disconnected all ethernet cables and tested each PC one at a time.

    I suspect the problem lies in the router. Otherwise why would 2 PCs have the same problem?
    Looking for any help or possible tests or solutions.
      My Computers

  2. TV2's Avatar
    Posts : 1,780
    W10 Pro 20H2
    Thread Starter

    OK, Internet is back.
    I reset the router. Had to reconfigure all the settings. Everything working now. I think the reset did it.

    Those 2 network adapters still have the red X on them. So is this normal? Do the TAP adapters on enable when you run the VPN or whatever Windows component uses the TAP-Windows Adapter v9?
      My Computers


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:02.
Find Us

Windows 10 Forums