Windows 10: TP-Link Model M7350 4G LTE-Advanced Mobile WiFi is not seen by Laptop Solved

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  1.    06 Apr 2018 #1

    TP-Link Model M7350 4G LTE-Advanced Mobile WiFi is not seen by Laptop


    Hi Folks,

    Recently purchased a TP-Link Model M7350 4G 'Mi-Fi' and having charged up the battery and then installed a Data Sim from O2, and 'activated' the MiFi so it shows I am connected to the O2 Mobile Network .

    When I boot up my Win10 HP Laptop and turn on the WiFi it doesn't see the TP-Link MiFi, while it finds every other WiFi signal in the area around me all of which are encrypted!

    I think it must be a setting in the Laptop that is causing the 'problem' as the TP-Link is 'found' by my mobile phone, connects and works very well.

    So has anyone else come across this 'problem' of getting a Mi-Fi to work with a Win10 Laptop and how did you resolve it please?

    TIA...
      My ComputerSystem Spec

  2.    06 Apr 2018 #2

    Does your laptop have both 2g & 5 g I am guessing your laptop only has 2g and the device is set as 5g only so you can't see it as it can do both bands you may need to set it to use 2g or it could have two separate names for each band
      My ComputerSystem Spec

  3.    06 Apr 2018 #3

    Hi Samuria,
    Thanks for getting back to me.

    Being totally honest I haven't got a clue what the laptop has got, so if you or anyone can tell me how to find out then I will put fingers to the keyboard while 'waggling' the mouse find out and get back to you!
      My ComputerSystem Spec

  4. slicendice's Avatar
    Posts : 3,443
    Windows 10 Pro x64 v1803 Build 17134.228 (Branch: RS4 Release Preview)
       06 Apr 2018 #4

    It is very unlikely your HP has support for 5GHz Wi-Fi.

    Using your Mobile, login to your MiFi and go configure the device to use Dual Band Wi-Fi (Both 2.4 and 5GHz bands). If only option is to put either 2.4 OR 5.0 the choose 2.4. Once activated, all your devices should be able to see the MiFi.

    If you need help with that, it's all in the user guide. :)


    2.4GHz is a lot slower but has better reach than 5.0GHz
      My ComputersSystem Spec

  5.    06 Apr 2018 #5

    Hi again!

    After reading about the 2.5G and the 5G I recalled seeing this 'option' in the Menu on the MiFi unit so went back in and checked and found it was set at 5G which runs very well with the Mobile Phones.

    I then switched it to 2.5G in the MiFi and low and behold the Laptop WiFi 'found' the TP-Link!

    Still don't know how to find out what the Laptop has got but it would definitely seem like 2.5G

    Thanks we are good to go now but bit of a bugger as switching between Mobiles at 5G and Laptop at 2.5G is sadly a manual process via a rather small 'Menu' screen on the MiFi!
      My ComputerSystem Spec

  6. slicendice's Avatar
    Posts : 3,443
    Windows 10 Pro x64 v1803 Build 17134.228 (Branch: RS4 Release Preview)
       06 Apr 2018 #6

    Traveller11 said: View Post
    Hi again!

    After reading about the 2.5G and the 5G I recalled seeing this 'option' in the Menu on the MiFi unit so went back in and checked and found it was set at 5G which runs very well with the Mobile Phones.

    I then switched it to 2.5G in the MiFi and low and behold the Laptop WiFi 'found' the TP-Link!

    Still don't know how to find out what the Laptop has got but it would definitely seem like 2.5G

    Thanks we are good to go now but bit of a bugger as switching between Mobiles at 5G and Laptop at 2.5G is sadly a manual process via a rather small 'Menu' screen on the MiFi!
    Reconnect with your mobile to the 2.4 GHz network and you don't have to configure anything.
      My ComputersSystem Spec

  7.    06 Apr 2018 #7

    Hi slicendice!

    Kiitos (Thank you) just did it and all is now OK.

    Cheers.
      My ComputerSystem Spec

  8. slicendice's Avatar
    Posts : 3,443
    Windows 10 Pro x64 v1803 Build 17134.228 (Branch: RS4 Release Preview)
       06 Apr 2018 #8

    Traveller11 said: View Post
    Hi slicendice!

    Kiitos (Thank you) just did it and all is now OK.

    Cheers.
    Ole hyvä! (You are welcome)

    Enjoy the MiFi experience!
      My ComputersSystem Spec

  9.    06 Apr 2018 #9

    You can buy a usb 5g wireless adapter for about £10 or less
      My ComputerSystem Spec

  10.    07 Apr 2018 #10

    Samuria said: View Post
    You can buy a usb 5g wireless adapter for about £10 or less
    Nice idea, thanks, but I think I will stick a few more pennies to that and get a wi-fi card for my WinXP desktop machine which still works exceedingly well while I enjoy the 'Peace and Quiet' of no hassle from You Know Who!
      My ComputerSystem Spec


 
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