Windows 10: Slow Broadband Speed

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  1. Posts : 47
    Windows 10 64 bit with Falls Creator update
       28 Mar 2018 #1

    Slow Broadband Speed


    My HP Pavilion Desktop PC gives me a download broadband speed of 41.7 mb/s whereas my Thomson NEO 10.5 inch laptop only gives me 3.98 Mb/s. I am on BT Infinity and use a BT Hub5 router. Both machines run the latest version of W10 and are connected wirelessly and these speeds were obtained at the same time and with the machines in virtually the same position relative to the router. Can anyone explain why there is such a large difference and is there anything I can do to speed up the Thomson?
      My ComputerSystem Spec

  2.    28 Mar 2018 #2

    Could be the hardware
      My ComputerSystem Spec

  3.    28 Mar 2018 #3

    You say at the same time that would divide you download between 2 pcs and the first to connect can grab all the bandwidth. What is the wireless type foreach pc ie AC ,n type
      My ComputerSystem Spec

  4.    28 Mar 2018 #4

    The Thomson NEO uses 802.11 b/g/n.

    Hope this helps...
      My ComputerSystem Spec

  5.    28 Mar 2018 #5

    You might want to look in to powerline adaptors if you're not too far from the router.
      My ComputersSystem Spec

  6.    28 Mar 2018 #6

    What type is the wireless card in each pc?
      My ComputerSystem Spec


  7. Posts : 47
    Windows 10 64 bit with Falls Creator update
    Thread Starter
       29 Mar 2018 #7

    Thanks for your replies. Although I said that the tests had been done at the same time they were not in parallel there were a few minutes between them. The router is within a metre of the my desktop computer and the test on the Thomson was at a similar distance. I have since done tests on other equipment that I have access to. My Nokia 3 mobile has a download speed of 25.7Mb/s through a brick wall from the router and an e machines E372 laptop gave 41.3 Mb/s, it is about 2 metres from the router in the same room. The broadband feed and router are definitely producing ample speed which you would expect with BT Infinity. The fact that the Nokia which is much smaller than the Thomson can give a good result suggests to me that it is a setting or hardware problem in the Thomson that is the cause but what?
      My ComputerSystem Spec

  8.    29 Mar 2018 #8

    Is the router set to n only if it's set to n and b that would cause it settings any PC to full duplex will cause it as it won't cope and do a lot of resends
      My ComputerSystem Spec


  9. Posts : 47
    Windows 10 64 bit with Falls Creator update
    Thread Starter
       30 Mar 2018 #9

    Hi Samuria, As far as I can determine The Thomson's wifi adapter is a RealteK RTL8723BS Wireless LAN 802.11 n SD10 Network Adapter. The BT Home Hub 5 CR38 for this computer uses the 2.4 GHz frequency and the wireless interface type is 802.11 b/g/n. The HP Pavilion also uses this frequency and has an Atheros AR9485 802.11 b/g/n wifi adapter
      My ComputerSystem Spec

  10.    30 Mar 2018 #10

    Can you set the router to n type only
      My ComputerSystem Spec


 
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