WD TV Live - External HD no longer showing in Windows 10 Network

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  1. linuxgirl
    Posts : 26
    windows 10 home version
       New #1

    WD TV Live - External HD no longer showing in Windows 10 Network


    Hello everyone,

    I have a WD TV Live Streaming Media Player. There is a WD My Passport external hard drive attached to it via USB.

    Until last week, I could connect via my windows 10 network to the my passport and transfer files from my laptop directly to the My Passport that is attached to the WDTV. I have been able to do this for years.

    Now for some reason, I see the wdtv icon on my networking window, but the My Passport is no longer showing under "Computers" as it used to (please see attached pic, the red squares illustrate what I mean).

    I didn’t change anything, I have windows 10 Pro (upgraded from win 7 on the anniversary) and it is really a pain to have to connect the external drive to my laptop every time I want to transfer files.

    I know it is possible to watch content the other way around, from wdtv connecting to my pc, but I prefer to attach an external device to the wdtv as a source of content because the quality is better.

    Does anyone have any ideas on how to solve this issue?

    I read somewhere that WDTV uses old SMB1 protocol that is no longer supported by windows 10 - BUT - if this is so, how come I still see the WDTV device on my network and how come I always managed to see the My Passport under Computer (in Networking) and transfer files from my laptop, wirelessly, to that external drive?

    Any ideas and help are more than welcome!

    Many thanks in advance!!!!

    WD TV Live - External HD no longer showing in Windows 10 Network-capture.png
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  3. Bree
    Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    linuxgirl said:
    I read somewhere that WDTV uses old SMB1 protocol that is no longer supported by windows 10
    SMB1 has not been removed from Windows 10, but it is a deprecated feature and there's a task in Win10 that will actively remove it if it hasn't been used for 15 days.

    I don't know if it will help your problem, but you can try turning SMB1 on and, if that solves your problem, turn off the auto-removal. Look for it in Control Panel, Programs and Features, Turn Windows features on or off. Turn on SMB 1.0/CIFS Client, that will be sufficient (you don't need the server).

    WD TV Live - External HD no longer showing in Windows 10 Network-smb1-client.png

    I require SMB1 to be able to see my SmartTV and a usb HDD shared by plugging it into my router.
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  4. linuxgirl
    Posts : 26
    windows 10 home version
    Thread Starter
       New #3

    Thanks, I will try and let you know if it solved - but - isn't it super dangerous to have SMB1? Isn't there any other way to solve this?
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  6. Bree
    Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #4

    linuxgirl said:
    but - isn't it super dangerous to have SMB1? Isn't there any other way to solve this?
    No, no other way if you want to connect by seeing its name, not if the device you want to connect to requires SMB1. You may be able to connect by IP address without it, but Network Discovery won't find its name.

    In a corporate network with both the SMB1 client and server enabled it can be a risk. That was one of the routes WannaCry used to propagate itself. On a home network behind your router's firewall (and only the client enabled) it's not a big risk IMHO (anyway, I have no choice - my TV only supports SMB1).
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  7. linuxgirl
    Posts : 26
    windows 10 home version
    Thread Starter
       New #5

    It worked - but how do I know if my Router has a firewall?

    Really afraid of SMB1 in a home network, will also try to connect via IP as you suggested, see what happens.

    Thanks!
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  8. Bree
    Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #6

    linuxgirl said:
    It worked - but how do I know if my Router has a firewall?
    Most (all?) routers have their own firewall, configurable through the router's admin interface. Exactly how (and how configurable) depends on the router model. More on that here from Lifewire...

    https://www.lifewire.com/how-to-enab...rewall-2487668
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  9. linuxgirl
    Posts : 26
    windows 10 home version
    Thread Starter
       New #7

    Configured already

    Still super worried about SMB1
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  10. mrgeek
    Posts : 1,773
    Windows 10 Home
       New #8

    linuxgirl said:
    Configured already Still super worried about SMB1


    The WannaCry epidemic was almost a year ago and Windows 10, especially with Defender enabled, was not targeted and double-locked down SMB1 with updates since. Good read for you -
    https://answers.microsoft.com/en-us/...2-d9ed05f9264b
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  12. Bree
    Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #9

    linuxgirl said:
    Still super worried about SMB1
    More on that here....
    Microsoft said:
    To work around this issue, contact the manufacturer of the product that supports only SMBv1, and request a software or firmware update that support SMBv2.02 or a later version. For a current list of known vendors and their SMBv1 requirements, see the following Windows and Windows Server Storage Engineering Team Blog article: SMBv1 Product Clearinghouse
    https://support.microsoft.com/en-us/...r-version-1709

    I'm afraid the 'Product Clearinghouse' blog article says that customers have reported WD Live TV as requiring SMB1....
    Western Digital – WD Live TV – Customer reported after contacting WD Support – Vendor does not publicly document their requirement for SMB1
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  13. linuxgirl
    Posts : 26
    windows 10 home version
    Thread Starter
       New #10

    It's true, it does require SMB1. I doubt writing WD will make any difference, WDTV Live is a legacy product, don't think they will invest any development time into it anymore.

    Thanks for the links, will check them out!
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