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Intermittent printing problems with HP 8600 on a network
Hello - REALLY hoping for some help here.
I have an HP 8600 deskjet printer that won't maintain the connection to a Windows 10 desktop computer. It will randomly disconnect from the computer - as if it is offline and can't be seen by the computer. This has happened both with it connected via USB and now as a network printer. This printer is set up as a network printer between two Windows 10 computers (the other is a laptop). It continues to print fine with the laptop - it won't with the desktop machine. For instance, yesterday print jobs were sent to the printer. The printer would not print. The computer was shut off last night. The print jobs were left sitting in the queue. This morning the computer was turned back on. The print jobs started to spool and print!
I am at a loss. I have made certain the computer has all of its updates. Tried both usb and network. made a small batch file to continue to ping the printer (i read somewhere else the wireless card will go to sleep and won't want to wake up). I have uninstalled and reinstalled the drivers multiple times, which will fix it temporarily. I have run the HP print/scan doctor - the problem continues to crop up.
Please send any information any of you have this - I'm already bald - I don't have any more hair to pull out and this is KILLING ME!!! I've been fighting this for MONTHS NOW!!!
Thank you!
This computer is a:
HP Compaq dc7900
Win 10 Pro
mini tower
Intel Core 2 Duo E8400 processor 3.0 GHz, 6 MB L2 cache, 1333 MHz FSB Featuring Core 2 Processor with vPro Technology
Intel PRO/1000 CT Network Connection*
Intel Graphics Media Accelerator 4500 (integrated on chipset)