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#1
Microsoft apps cannot connect to the internet
Microsoft Edge, Windows Store, and Cortana, as well as most Microsoft apps, cannot connect to the internet.
When I try to open the Windows Store it will not open and I get an Error message, 0x80072EE7.
When I try to use Edge I get an error message that says, “This website could not be found.
Error Code: INET_E_RESOURCE_NOT_FOUND.
It seems that the Microsoft apps that require the internet will not open: Weather, Skype, Solitaire Collection, Xbox, Movies & TV, OneNote, etc.
I also am unable to sign into my Microsoft Account from my computer (only a Local Account).
When I click on the Windows button and select My Account (button with my picture) it takes me to “Settings” where it indicates that I am signed into a Local Account. When I click on the link that says, “Sign into Microsoft Account instead” I get an error message that says, “Something went wrong.”
There is nothing wrong with my Internet connection. When using Google Chrome I can surf the Internet normally.
I have a notebook computer signed into my same Microsoft Account and it works normally.
I have the most recent edition of Windows 10 with all updates current.
I have scoured the Internet (using Google Chrome) and tried every solution offered by MS agents and users but nothing has worked.
It seems to me that there is something that is prohibiting my Microsoft apps from communicating with the Internet.