Connection drops completely when trying to use the Internet

Subscribed to thread. Same issue using wifi.

I was having the same issue, uninstalling bit defender worked for me.

I've been having same situation, Dell XPS8300. I made the changes to the Power Mgt section of the Network Adapater as mentioned by Dechah which appears to resolved the issue.

I have tried this same fix on my XPS 8300, so we'll see how it holds up. Funny that it took about a week for this to start happening since I did my Windows 10 upgrade and it has happened like 3 times in the last hour. Hopefully rolling back to the old Broadcom driver will do the trick. Otherwise, I may plug in a USB Wireless Adapter to circumvent my Ethernet card. Thanks, John, for the fix.

Charlie

john256 said:

I had the same issue after upgrading my Dell XPS the other week. The fix for me seems to be updating the network adaptor driver as mentioned by poster "elshagon" on the previous page of this thread. They linked to this Dell driver page:

http://www.dell.com/support/home/us/...77&lid=4964971

I used the following driver from the R250303.exe file:

Attachment 29184

It's been fine since, no network drop outs at all.

John

24 hours later, no Internet problems after rolling back the driver.

chaspick13 said:

I have tried this same fix on my XPS 8300, so we'll see how it holds up. Funny that it took about a week for this to start happening since I did my Windows 10 upgrade and it has happened like 3 times in the last hour. Hopefully rolling back to the old Broadcom driver will do the trick. Otherwise, I may plug in a USB Wireless Adapter to circumvent my Ethernet card. Thanks, John, for the fix.

Charlie

Good to hear it's worked for you too Charlie

John

I have been reading various forums and have not made the full switch to Win10. My XPS 8300 system seems to be a target for hardware failure in this process. Video and networking complaints are the most common.

Thanks to everyone here for running this one down.

I'll be white knuckled with fingers crossed when I hit the return key this time. Ugh!

This worked for my Dell XPS8000. thanks

john256 said:

I had the same issue after upgrading my Dell XPS the other week. The fix for me seems to be updating the network adaptor driver as mentioned by poster "elshagon" on the previous page of this thread. They linked to this Dell driver page:

http://www.dell.com/support/home/us/...77&lid=4964971

I used the following driver from the R250303.exe file:

Attachment 29184

It's been fine since, no network drop outs at all.

John

Glad the fix helped others as well. I'm now about 6 weeks in and no more dropped internet after changing to the driver that was listed.

I have found that flushing the DNS and reseting the TCP-IP Stack in the command prompt have (or has) provided a successful fix with clientele with the same issue.


Make sure you are in the command prompt as admin.


Type in the command ipconfig /flushdns and hit enter.


Restart or continue to type in the two commands for resting the TCP/IP Stack.


In the command prompt as admin.


Type in the command netsh int ip reset resetlog.txt and hit enter.


Type in the command netsh winsock reset and hit enter.


Then reboot.