Connection drops completely when trying to use the Internet

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  1. Posts : 5
    Windows 10
       #11

    Dechah said:
    I have a Dell XPS 8300 (Late 2010) computer. It's too early to tell if this solves the problem, but I went into the "Device Manager" [Right click the Start Menu button and left click on Device Manager] and located my Ethernet card under "Network Adapters" and right clicked on it and then selected "Properties", then I clicked on the "Power Management" tab and unticked all the entries in that tab, then clicked on OK. Since doing that, the problem hasn't re-occurred, but it has only been a few hours. Fingers crossed.
    Is that for Wifi or wired ethernet? It's been a few days since I rolled back my driver as indicated in my earlier post and still no drops on wired connection.
      My Computer


  2. Posts : 3
    Windows 10
       #12

    Connection drops completely when trying to use the Internet-network-disabled.png

    Same damn problem and it is very annoying. I have made a shortcut and have to enable it to see if that works, if that doesn't, I have to reboot, then enable and works most of the time. I really hope there is a patch for this annoying issue.
      My Computer


  3. Posts : 3
    Windows 10
       #13

    I have also disallowed the computer shutting off the network to "save power", still disables.. Any one else have a work around or fix? or we SOL until MS recognizes it?
      My Computer


  4. Posts : 5
    Windows 10
    Thread Starter
       #14

    DAYVkaos said:
    I have also disallowed the computer shutting off the network to "save power", still disables.. Any one else have a work around or fix? or we SOL until MS recognizes it?
    Well, I've learned that there isn't a quick fix. Broadcom haven't updated their drivers in almost 5 years, dont expect them to do the same anytime soon.
      My Computer

  5.   My Computer


  6. Posts : 3
    Windows 10
       #16

    Smythers said:
    Well, I've learned that there isn't a quick fix. Broadcom haven't updated their drivers in almost 5 years, dont expect them to do the same anytime soon.


    Broadcom Drivers

    Any one ever use this?

    Download Broadcom Ethernet Drivers
      My Computer


  7. Posts : 2
    Windows 10
       #17

    The turning off of power saver features in the Ethernet adapter properties didn't fix the problem. It re-occurred this morning. I have re-installed the Windows 7 image I made prior to the 10 upgrade just so my wife can keep using the machine. Hopefully there will be new drivers soon.

    I am disappointed to learn that there is no expansion slot in the XPS 8300. I would have just installed a third party Ethernet adapter that had Windows 10 drivers. If Broadcom or Dell never update the driver, then this machine will be stuck on Widows 7 until its reaches end of life.
      My Computer


  8. Posts : 1
    Windows 10
       #18

    Dechah said:
    The turning off of power saver features in the Ethernet adapter properties didn't fix the problem. It re-occurred this morning. I have re-installed the Windows 7 image I made prior to the 10 upgrade just so my wife can keep using the machine. Hopefully there will be new drivers soon.

    I am disappointed to learn that there is no expansion slot in the XPS 8300. I would have just installed a third party Ethernet adapter that had Windows 10 drivers. If Broadcom or Dell never update the driver, then this machine will be stuck on Widows 7 until its reaches end of life.
    According to Dell's website the XPS 8300 has not been tested for Windows 10 and is not recommended.
      My Computer


  9. Posts : 13,987
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #19

    You could get a USB Wireless adapter or maybe a USB Ethernet adapter for it. From what I read there is one PCIe X1 slot available for add-in cards, just have to find one. I have seen such cards on Amazon, TigerDIrect and Newegg.
      My Computers


  10. Posts : 2
    Windows 10
       #20

    I had the same issue after upgrading my Dell XPS the other week. The fix for me seems to be updating the network adaptor driver as mentioned by poster "elshagon" on the previous page of this thread. They linked to this Dell driver page:

    http://www.dell.com/support/home/us/...77&lid=4964971

    I used the following driver from the R250303.exe file:

    Connection drops completely when trying to use the Internet-dellnetworkdriver.jpg

    It's been fine since, no network drop outs at all.

    John
      My Computer


 

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