Windows 10: slower internet connection on ethernet than wireless Solved

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  1.    21 Jan 2018 #11

    zbook said: View Post
    @jimbo45 Sometimes running long wiring around the home is unattractive. So there could be a room where there is no internet access and wireless is weak. For these rooms if there is a bad splitter it can be found and replaced. If exposed wiring is not a problem then its an easier solution.

    Hi there
    @zbook

    Another good alternative is the Netgear Nighthawk extender - this will give up to 800 Mb/s and has five Ethernet ports - full duplex - connect on 5GHZ to your main router via Wifi and use Ethernet ports on the extender.

    Slightly expensive but works really well --absolutely zero problem with these. The wifi on the extender works REALLY FAST - easily more than 100 Mb/s so your computer connections should be just fine.

    UK price around 110 GBP = approx. 120 EUR. inc 20 % VAT.

    NETGEAR Nighthawk 11AC 1900 Mbps Dual Band 2.4 and 5 GHz 1900 Mbps Wi-Fi Range Extender with 5 Gigabit Ports and 3 External Antennas (Wi-Fi Booster) (EX7000-100UKS): Amazon.co.uk: Computers Accessories

    Cheers
    jimbo
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  2.    21 Jan 2018 #12

    jimbo45 said: View Post
    Hi there
    @zbook

    Another good alternative is the Netgear Nighthawk extender - this will give up to 800 Mb/s and has five Ethernet ports - full duplex - connect on 5GHZ to your main router via Wifi and use Ethernet ports on the extender.

    Slightly expensive but works really well --absolutely zero problem with these. The wifi on the extender works REALLY FAST - easily more than 100 Mb/s so your computer connections should be just fine.

    UK price around 110 GBP = approx. 120 EUR. inc 20 % VAT.

    NETGEAR Nighthawk 11AC 1900 Mbps Dual Band 2.4 and 5 GHz 1900 Mbps Wi-Fi Range Extender with 5 Gigabit Ports and 3 External Antennas (Wi-Fi Booster) (EX7000-100UKS): Amazon.co.uk: Computers Accessories

    Cheers
    jimbo
    i really dont want to use an extender for latency reasons, i forgot to say that our router is connected to our virgin media hub but it is the very first one will that make a difference? our router is set to ignor it so it doesnt give out its own wifi could it be a bottle neck? even though i hit 50mbps on wifi
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  3.    21 Jan 2018 #13

    checking on router settings it says it sees one port in use and is at 100mbps Click image for larger version. 

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    also on adapter it says 100mbpsClick image for larger version. 

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  4.    21 Jan 2018 #14

    pusheen said: View Post
    checking on router settings it says it sees one port in use and is at 100mbps Click image for larger version. 

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    also on adapter it says 100mbpsClick image for larger version. 

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    Hi there

    @pusheen

    I suspect could be a router problem

    any half way decent Ethernet piece of hardware should give you this (even if your connection throughput won't give you that much). :

    Click image for larger version. 

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    Here's what I'm currently connecting

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    Click image for larger version. 

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    Slow lans at 100 Mb/s are 1) SKY Q box (don't ask how I got one of those back to Iceland !!!!! --connected via an Irish republic connection / subscription so OK !!!) ! and 2) amazon Fire TV box. These only need around 2 - 5 Mb/s in any case no problems there.

    EX7000 is my Nighthawk Wifi extender. NAS'es will be LAN connected as soon as I've laid the cable.

    Unknown devices are actually remote TV's - and the 100 Mbs links the slow SKY Q and Amazon fire TV box.

    Note 5GHZ wifi on full duplex (in AC mode) can actually be FASTER than 1 Gb/s Ethernet -- so don't discount Wifi yet.

    I'm not a network guru by any manner or means but something on your set up definitely isn't working properly.

    Don't know about Virgin Media but if you are paying for 100 Mb/s and not getting it a call to customer services (I know in UK that's a real pain !!) then surely someone needs to come out and ascertain if problem is with their connection or your hardware. If it's THEIR problem then you should be entitled to some sort of refund.

    Cheers
    jimbo
    Last edited by jimbo45; 21 Jan 2018 at 10:45.
      My ComputerSystem Spec

  5.    21 Jan 2018 #15

    Click image for larger version. 

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ID:	173618changed to 1gb full duplex but still at 10mbps down, i tried calling but they only gave us a free speed upgrade but nothing has changed
      My ComputerSystem Spec

  6.    21 Jan 2018 #16

    Do all your PCs show up as 100Mbps in your AC1200G's settings?

    Have you tried to see what your wired PC->wired PC transfer speeds are? You can copy a big file from a shared folder and watch the Windows copy dialog. Or you can run some benchmark took like iperf or LANBench - A Simple LAN / TCP Network Benchmark Utility .
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  7.    21 Jan 2018 #17

    PolarNettles said: View Post
    Do all your PCs show up as 100Mbps in your AC1200G's settings?

    Have you tried to see what your wired PC->wired PC transfer speeds are? You can copy a big file from a shared folder and watch the Windows copy dialog. Or you can run some benchmark took like iperf or LANBench - A Simple LAN / TCP Network Benchmark Utility .

    Click image for larger version. 

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    i changed the settings of the driver and it is now showing 1gbps and the second lan is cat5 as a test
    i tired setting up homegroup but couldnt get it working and i couldnt get iperf or lanbench working either
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  8.    21 Jan 2018 #18

    pusheen said: View Post
    i couldnt get iperf or lanbench working either
    Does that mean your client and server couldn't connect to each other? Are you able to ping the LAN PCs from each other?

    You can also try messing with the settings in the Router->Advanced->LAN->Switch Control. I wouldn't expect them to affect anything but maybe there's something specific about your setup.

    Have you tried directly connecting a PC to your Internet modem (bypassing the router) to see if this still occurs?
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  9.    21 Jan 2018 #19

    I'm confused. Neither of the screenshots in the OP show a complete dl/ul cycle. The ping times to the Ookla test server for both are the same but the top one shows an upload in progress and the bottom one shows a download in progress.

    Why not show the results of a completed cycle for both (and clearly label them) if one's supposed to be via ethernet and the other via wireless?

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    Also, given that your concern is on the LAN side of things (Ookla test server on iNet > SuperHub > Asus router > device via ethernet), I'm not sure measuring the WLAN side of things (Ookla test server on iNet > SuperHub > device via wireless) is going to give you a decent comparison.

    IMO a better initial comparison would be:
    Speedtest test server on iNet > SuperHub > Asus router > device via existing ethernet = result 1
    Ookla test server on iNet > SuperHub > device via existing ethernet = result 2

    If you have a laptop then do the first 2 tests then add another two tests:
    Ookla test server on iNet > SuperHub > Asus router > laptop via 1-3mtr ethernet = result 3
    Ookla test server on iNet > SuperHub > laptop via 1-3mtr ethernet = result 4

    At least then you're only testing the ethernet connections/components (and any signal loss).

    PS - If this is a Virgin SuperHub 3 then has its firmware been upgraded by Virgin Media? The original iteration had well-known problems when used in 'modem' mode.

    Hope this helps...
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  10.    21 Jan 2018 #20

    PolarNettles said: View Post
    Does that mean your client and server couldn't connect to each other? Are you able to ping the LAN PCs from each other?

    You can also try messing with the settings in the Router->Advanced->LAN->Switch Control. I wouldn't expect them to affect anything but maybe there's something specific about your setup.

    Have you tried directly connecting a PC to your Internet modem (bypassing the router) to see if this still occurs?
    iperf wouldnt launch and i didnt know how to use lanbench.
    i tried connecting to modem but pc wouldnt recognise ethernet.
    this is my switch controlClick image for larger version. 

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