Problems Accessing Internet

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  1. Posts : 15,622
    19043.1237
       #61

    two more switches to be used with ipconfig

    ipconfig /flushdns
    ipconfig /registerdns

    these clear and reset the dns resolver cache if you have problems reaching sites, run each command pressing enter after each.
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  2. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #62

    @dmholt57

    Flush DNS & Register DNS

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.
    C:\Users\Writer> ipconfig /flushdns
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache.
    C:\Users\Writer>

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.
    C:\Users\Writer> ipconfig /registerdns
    The requested operation requires elevation.
    C:\Users\Writer>
      My Computer


  3. Posts : 15,622
    19043.1237
       #63

    Quickest way, click the search on taskbar next to windows icon, type cmd right click on the command box and select Run as Administrator, then retype in the black box, ipconfig /registerdns press enter You will get a message about viewing results in the event viewer in 15 min which is normal.
      My Computer


  4. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #64

    @dmholt57

    On my Task Bar, there is no Search next to it. The Microsoft Edge icon is next to it. Since this computer has hardly been used, he Task Bar is not developed, all it has is the Microsoft Edge icon, File Explorer, Store, & System Information.
      My Computer


  5. Posts : 15,622
    19043.1237
       #65

    Ok, if you can scroll down the list of all programs(icon on left) on the start, Windows System is where the Command Prompt can be right clicked, more, run as administrator...
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  6. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #66

    @dmholt57

    I found the Search Box. Right Click on the empty Task Bar, mouse-over Cortana, Click on Show Search Box.
    I entered cmd and selected as you suggested. In the Command Prompt, I entered ipconfig /registerdns and pressed Enter. It instructed me to wait for 15 minutes.

    I waited for 20 minutes

    Register DNS – 15 Minutes

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\Windows\system32> ipconfig /registerdns

    Windows IP Configuration

    Registration of the DNS resource records for all adapters of this computer has been initiated. Any errors will be reported in the Event Viewer in 15 minutes.

    C:\Windows\system32>
      My Computer


  7. Posts : 15,622
    19043.1237
       #67

    Ok, I think you should be fixed to the point you can focus on making sure you have something for adware/malware to compliment Windows Defender and you mentioned your date would not stay changed?
      My Computer


  8. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #68

    @dmholt57 @zbook @Word Man @Samuria

    I'll contact Malwarebytes Anti-Malware and have them transfer my account to this computer.

    I reset the time about an hour ago, and it is holding.

    I just restarted again. The pattern is that after Restarting, things go well as far as accessing the Internet and speed for 10 to 15 minutes, then things stop functioning. I get the message: "Can't reach that Page", and it gets extremely slow. I'll keep trying to get Windows Updates -- maybe that will fix the problem.

    Thanks a million to you and the other guys who helped me get the computer working. I'll put you in for a raise.
      My Computer


  9. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #69

    The condition of the operating system and registry areunknown.
    In case you want to start with a clean install check to make sure that windows is properly licensed.
    Open administrative command prompt and type:
    slmgr /dlv
    Clean Install Windows 10 Installation Upgrade Tutorials
    If possible please run the log collector:
    BSOD - Posting Instructions - Windows 10 Forums
    log collector v2-beta08.zip
    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform
      My Computer


  10. Posts : 174
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #70

    @zbook

    The condition of the operating system and registry are unknown.
    In case you want to start with a clean install check to make sure that windows is properly licensed.
    Open administrative command prompt and type:
    slmgr /dlv
    Clean Install Windows 10 Installation Upgrade Tutorials
    I ran the slmgr /dlv and I am licensed.

    I might end up doing a Clean Install if things don't gradually improve. I might be back here looking for a way to speed up the computer. I'll look into what you suggested about going to Dell Support to install a driver.

    Thanks for all of your suggestions.
    Last edited by Writer; 17 Jan 2018 at 20:06.
      My Computer


 

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