Windows 10: Problems Accessing Internet Solved

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  1. Posts : 149
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       16 Jan 2018 #31

    @dmholt57


    This is showing you have obtained a lease for the connection and dhcp is connecting. What is the browser showing you when you try to type in google.com
    I'll have to try typing in google.com I've just been using Microsoft Edge and typing in various websites.

    Yesterday, I was able to access a couple of sites, but the connection was slow. Today, I have not been able to access any sites.

    It says that the lease expires tomorrow, January 17, 2018. How is this to be understood?
      My ComputerSystem Spec

  2.    16 Jan 2018 #32

    It is a daily lease with your Internet Service Provider.
      My ComputerSystem Spec

  3.    16 Jan 2018 #33

    The lease is renewed automatically go back to the cmd prompt you had type

    tracert 194.119.131.66

    then type

    ping adobe.com

    post both results
      My ComputerSystem Spec

  4.    16 Jan 2018 #34

    Correct, each day the ISP gives you an address by DHCP which is set to auto connect when the machine boots. :)
      My ComputerSystem Spec


  5. Posts : 149
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       16 Jan 2018 #35

    @dmholt57


    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.
    C:\Users\writer> tracert 194.119.131.66
    Tracing route to cns1.uk.vianw.net [194.119.131.66]
    over a maximum of 30 hops:
    1 <1 ms <1 ms <1 ms dslrouter [192.168.1.1]
    2 * 3181 ms 3170 ms 47-192-64-1.drr02.spbg.fl.frontiernet.net [47.192.64.1]
    3 3211 ms 3500 ms 3204 ms 172.99.42.72
    4 3181 ms 3209 ms 3357 ms ae7---0.scr01.mias.fl.frontiernet.net [74.40.3.69]
    5 3591 ms 3210 ms * ae0---0.cbr01.mias.fl.frontiernet.net [74.40.1.22]
    6 * * * Request timed out.
    7 * 3312 ms * ae-1-3112.edge6.London1.Level3.net [4.69.141.246]
    8 3889 ms 3295 ms 3304 ms CLARANET.edge6.London1.Level3.net [212.113.9.106]
    9 * 3484 ms 3361 ms tengige0-0-1-0-t6-ar14.router.uk.clara.net [195.157.3.106]
    10 3374 ms 3297 ms * cns1.uk.vianw.net [194.119.131.66]
    11 * 3549 ms 3386 ms cns1.uk.vianw.net [194.119.131.66]
    Trace complete.
    C:\Users\Writer>


    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.
    C:\Users\Writer> Ping adobe.com
    Pinging adobe.com [192.147.130.204] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Ping statistics for 192.147.130.204:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    C:\Users\Writer>
      My ComputerSystem Spec


  6. Posts : 149
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       16 Jan 2018 #36

    @dmholt57


    When I type in google.com to the Microsoft Edge browser, I get the google search page.

    It prompts me to switch to Chrome. It asks me to sign in to my google account or to create an account.

    However, although I can get to the first stage of my Yahoo Email account, it will not let me enter my password so that I can access my email.

    It would also not let me access any other website that I tried to access, such as The Drudge Report.
      My ComputerSystem Spec

  7.    16 Jan 2018 #37

    Have you ran a malware scanner or installed another anti virus program?

    Malwarebytes | Thank you for downloading Malwarebytes Anti-Malware
      My ComputerSystem Spec


  8. Posts : 149
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       16 Jan 2018 #38

    @dmholt57


    Have you ran a malware scanner or installed another anti virus program?
    No, I only have Windows Defender. I haven't run a scan with Windows Defender.

    I have an account with Malwarebytes Anti-malware. I had it on the BSoD computer that went bad. I haven't asked the Malwarebytes people to transfer my account to the refurbished Dell 745 yet. I thought it would be best to have it up and running before I did that. My account is good for more than one year.
      My ComputerSystem Spec

  9.    16 Jan 2018 #39

    You can run the 14 day trial I linked to and do a scan now... Is also a test of browser to see if you are being redirected... Where did you purchase the 'refurbished' Dell?
      My ComputerSystem Spec


  10. Posts : 149
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       16 Jan 2018 #40

    @dmholt57


    You can run the 14 day trial I linked to and do a scan now... Is also a test of browser to see if you are being redirected... Where did you purchase the 'refurbished' Dell?
    In order to sign up for a 14-day trial, I would have to be able to access the Internet with the refurbished computer; I still can't do that. I could try to run a scan with Windows Defender.

    I bought the refurbished Dell OptiPlex 745 from a company in Cherry Hill, New Jersey. They had it on ebay. They said they had ten left. The company's name is Colgan Tech.

    I'm in the Eastern Time Zone, St. Petersburg, Florida, and it's getting a bit late. I'll begin tomorrow with a scan with Windows Defender. I hope we can resolve this problem. I'm trying to write a book, and I'd like to get back to doing the necessary research.

    Thank you for your help up to this point; I hope you are able to continue tomorrow.
      My ComputerSystem Spec


 
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