Windows 10: No Internet on cloned computer

  1.    07 Jan 2018 #1

    No Internet on cloned computer


    About 18 months ago I made a clone of my main computer. I installed an image of my main computer into the cloned computer and all went well (of course I needed a new serial number for Windows 10 Home) I sold the clone and decided to do the exact same thing, however, there was no connectivity to the Internet with my new clone. I assumed that the problem was with my Gigabyte motherboard and had it RMAed. I tried reinstalling the LAN drivers but to no avail. Does this sound like a motherboard problem?
      My ComputerSystem Spec

  2.    07 Jan 2018 #2

    That depends on if the network adapter is showing as ok in device manager and network settings.
      My ComputerSystem Spec


  3. Posts : 986
    Windows 7/64 Professional
       07 Jan 2018 #3

    Did you put the Clone in the same computer it was made from??

    Did you put the Image back on the same computer it was made from??

    If not the drivers, chipset from one computer will not match the other computer hardware ect.

    Jack
      My ComputersSystem Spec

  4.    08 Jan 2018 #4

    ipconfig /all of the cloned computer, but I do cannot make sense of it


    Windows PowerShell
    Copyright (C) Microsoft Corporation. All rights reserved.

    PS C:\WINDOWS\system32> ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DESKTOP-QB0L353
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 40-8D-5C-C5-FC-77
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::94e8:fee1:d34d:f135%2(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.241.53(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : fe80::201:5cff:fe6f:2446%2
    DHCPv6 IAID . . . . . . . . . . . : 37784924
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-CC-DF-4D-70-8B-CD-56-DD-39
    DNS Servers . . . . . . . . . . . : 2620:0:ccc::2
    2620:0:ccd::2
    208.67.222.123
    208.67.220.123
    NetBIOS over Tcpip. . . . . . . . : Enabled
    PS C:\WINDOWS\system32>
      My ComputerSystem Spec

  5.    08 Jan 2018 #5

    The PC isn't getting an IP as it get a 169 address so it's either a faulty port, cable or can't reach dhcp server
      My ComputerSystem Spec


  6. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       08 Jan 2018 #6

    NavyLCDR had suggested you look in device manager and confirm network adapter is installed correctly, no yellow exclamation marks or error codes. Would also power cycle router, easy to do and takes it out of equation.

    Next I would head to Gigabyte's web site, download and install network driver for your motherboard. Please confirm driver version number, data and manufacturer before installing and then again after installing. This way you can be assured changes occurred.

    If that doesn't work try a network reset ... Start > Settings > Network and Internet > Scroll down left hand side > Network reset. If you have custom communication software like VPN's they may need to be re-installed.

    If that doesn't resolve ....

    Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin) Do not key in info in brackets, there for your information.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
      My ComputerSystem Spec


 

Related Threads
Computer is Killing Internet in Network and Sharing
Internet speed has been a battle for over a month. Thought it was AT&T, but found that if I disconnect my main computer, speeds return to normal. Same results if this PC is connected via Ethernet or Wi-Fi. I can shut this PC down, boot up a...
I have three PCs running tp-link adapters which connect WIFI to our home router. The 2 windwos 7 computers get 28Mbps downloads and around 8 upload. The one PC that is Windows 10 gets 6 download and 7 upload. The pings for all machines are around 7....
About 2 days ago, I was playing this game called "Counter-Strike:Global Offensive". One round left before the game ended for us, all of a sudden I start to experience very high ping around 900+. I thought it was something small so I quickly exit the...
Internet slows down for one computer but not all of them, I have some troubleshooting information below.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:06.
Find Us