unexpected failure of internet connection

  1. Posts : 621
    ,7,8.1 10TP 10upgrade,MINT
       05 Jan 2018 #1

    unexpected failure of internet connection

    I am posting this thread via W10 PRO, not my usual TP as the internet connection failed unexpectedly and I was unable to send any details to Microsoft. This is on the same pc, I have W7ult, W10 pro and 17063 fast track using different hdds.
    The pc is AMD based, has anyone experienced this problem?
    I normally run the TP as I don't have anything vital to lose if it goes wrong.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 12,263
    Windows 10 Pro x64 Build 1809
       07 Jan 2018 #2

    Hi tinmar49.

    Compare your drivers from a working 10 to the one that doesn't work. If different resolve. If that doesn't work try the Network Trouble shooter >> Start > Settings > Update and security > Troubleshoot > Network.

    Failing that you may need to reset your network which could mean reinstalling any customized communication software like VPN's.

    Start > Settings > Network and Internet > scroll down right hand side > Reset Network.

    Still no go then ...
    Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin)
    Do not key in info in brackets, there for your information.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)

      My ComputerSystem Spec


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