Windows 10: Won't connect to internet

  1.    02 Jan 2018 #1

    Won't connect to internet


    Windows Insider 17063 won't connect to Internet. It is a wired connect and it says Internet access on the little screen icon. Tried Edge, Firefox, Waterfox and Chrome. Just get spinning circles. My wife's Win 10 connects and I have my computer also set up on a separate SSD for OSX Sierra, which is how I an accessing this forum. All diagnostics say all is good, but still will not connect in Windows. I also had the problem of no sound in Browsers except Chrome. Now it has progressed or regressed to no connection. Help!
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       02 Jan 2018 #2

    Hi ddgm91

    First power cycle your router, easy to do and eliminates it as cause. I would also power off you computer and restart.

    Then check Windows Update history, see if you recently received a driver update, if so roll back.

    You could also try Network trouble shooter, Start > Settings > Update and Security > Troubleshoot > Internet connections.

    Ken
      My ComputerSystem Spec

  3.    02 Jan 2018 #3

    Open a CMD prompt then type
    Ipconfig /all
    Then
    Tracert 194.119.131.66

    Post both results
      My ComputerSystem Spec


 

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