Windows 10: Can no longer access all computers/files/external hard drives

  1.    17 Dec 2017 #1

    Can no longer access all computers/files/external hard drives

    My computers crashed a few days ago - power failure -

    when everything was back up, my external hard drives were no longer
    visible on one PC in my network/homegroup

    the files are still visible in homegroup - I just get an error when trying
    to access.

    The message reads something like "it appears that everything is properly
    set up.. we just can't access the drives"

    I tried a "fix" from a post in this forum and it didn't make any difference.

    I have left homegroup and rejoined. tried turning firewall off

    The same thing happened about a year ago... and i do not remember how
    I regained access ;(

    I have checked all permissions / sharing settings... just clicked on the folder
    again and got this error message:

    [Window Title]Open Folder[Content]\\SUPERCOMPUTER\Users\Karen2\Desktop is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.Logon failure: the user has not been granted the requested logon type at this computer.[OK]

    I will appreciate assistance as I constantly access the files in these external
    hard drives
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 4,922
    Mac OS High Sierra 10.13.5
       18 Dec 2017 #2

    Post the output of net view
      My ComputerSystem Spec

  3.    18 Dec 2017 #3

    bro67 said: View Post
    Post the output of net view
    Hi Bro67.
    Sorry... I do not know what you mean?

    Thanks Karen
      My ComputerSystem Spec

  4.    18 Dec 2017 #4

    I ran a troubleshooter on the pc that is connected to the
    external hard drives.

    this is the outcome of the troubleshooting:
    Troubleshooting complete
    Troubleshooting was unable to automatically fix
    all of the issues found. find more details below:

    Problems found
    resource (peer-to-peer grouping) is online but isn't
    responding to connection attempts.

    resource (peer-to-peer grouping) is online but isn't
    responding to connection attempts. Detected Detected The remote computer isn’t responding to connections on
    port 3587, possibly due to firewall or security policy settings,
    or because it might be temporarily unavailable.

    Windows couldn’t find any problems with the firewall on your
    Contact the service provider or owner of the remote system
    for further assistance, or try again later Completed

    there is a homegroup box open that reads
    "Detecting Problems"

    Waiting for network diagnostics to complete...
    Been running all night


      My ComputerSystem Spec

  5. bro67's Avatar
    Posts : 4,922
    Mac OS High Sierra 10.13.5
       18 Dec 2017 #5

    kstavert said: View Post
    Hi Bro67.
    Sorry... I do not know what you mean?

    Thanks Karen
    Right Click in Explorer in your Documents folder to open Command and enter net view > netview.txt Then copy and paste that output to a post.
      My ComputerSystem Spec

  6.    24 Dec 2017 #6

    I right clicked in my documents folder and do not
    see command or netview?

    thank you

      My ComputerSystem Spec


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