Laptop is not responding to connection attempts


  1. Posts : 87
    Windows 10
       #1

    Laptop is not responding to connection attempts


    I am trying to home network a Windows 10 Pro laptop and a Windows 10 Home PC. The laptop can see my PC and files. The PC can see the laptop but can't open the files. The diagnosis Says: File and print sharing resource (My Laptop) is online but isn't responding to connection attempts. My network setup is a workgroup. All was working well until the MS Update 1709 installed. I have checked everything I know to check and have researched the problem online, but have had no luck. I will appreciate any suggestions.
    Attached Thumbnails Attached Thumbnails Laptop is not responding to connection attempts-windows-network-diagnostics.png  
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  2. bro67's Avatar
    Posts : 8,359
    Mac OS Catalina
       #2

    Post the output of net view from Command.
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  3. Posts : 87
    Windows 10
    Thread Starter
       #3

    net view: The service has not been started. What service is this?
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  4. EdTittel's Avatar
    Posts : 4,131
    Windows 10
       #4

    There's a known bug or issue for some users in Version 1703 , as documented in this Partner Support forum thread at Microsoft. If you're not running 1703 (and even if you are) you might want to try resetting your network (see https://support.microsoft.com/en-us/...nection-issues for info). If that doesn't work, those who suffer from such problems can often get relief only from an in-place upgrade repair install or (last resort) a clean install.
    HTH,
    --Ed--
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  5. Posts : 87
    Windows 10
    Thread Starter
       #5

    I have update 1709. I had already tried the suggestions offered in the Partner Support forum. I also reset the network. No help.
    Thanks for your input.
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  6. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #6

    Hey theweav,
    Have you checked and made sure the following services are running ....

    Service - Default Start Up
    ===============================
    DHCP Client - Automatic
    DNS Client - Automatic (trigger start)
    Server - Automatic (trigger start)
    TCP/IP NetBIOS Helper - Manual (trigger start)
    Workstation - Automatic
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  7. EdTittel's Avatar
    Posts : 4,131
    Windows 10
       #7

    I agree that a check is called for, but the network reset is supposed to re-establish all of those things (except perhaps for the workstation service). It's starting to look like an in-place upgrade/repair install is going to be needed. Here's the tutorial on that: Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials
    HTH,
    --Ed--
      My Computers


  8. Posts : 87
    Windows 10
    Thread Starter
       #8

    That is something I will consider.
    Thanks
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  9. Posts : 7
    Windows 10
       #9

    EdTittel said:
    There's a known bug or issue for some users in Version 1703 , as documented in this Partner Support forum thread at Microsoft. If you're not running 1703 (and even if you are) you might want to try resetting your network (see https://support.microsoft.com/en-us/...nection-issues for info). If that doesn't work, those who suffer from such problems can often get relief only from an in-place upgrade repair install or (last resort) a clean install.
    HTH,
    --Ed--
    None of this solved the issue. Including the clean install.
    The issue is still present in Windows ver 1803 build 17134.5
      My Computer


  10. Posts : 87
    Windows 10
    Thread Starter
       #10

    Tried all of this. Nothing has worked. Microsoft can and should fix this.
      My Computer


 

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