Network Printer disappears or erratic


  1. Posts : 39
    Windows 10 Home
       #1

    Network Printer disappeared


    Environment: A small office network as 3 Windows 10 desktops, a Win10 laptops and a Win 7 laptop in a homegroup. One of the folders on a desktop ‘serves’ a shared folder and a directly attached Laserjet 5000 with the homegroup members. There’s an Epson printer attached to a network switch and it is also shared by client computers. There was a lengthy Windows 10 update this weekend.
    Problem: Since the update, the HP Laserjet has disappeared from the Win 10 laptop and stopped printing multiple copies from a desktop. There’s no problem on the Win7 laptop.
    Requesting troubleshooting advice.
    Last edited by rmk9785e; 11 Dec 2017 at 15:43.
      My Computer


  2. Posts : 4,224
    Windows 10
       #2

    What happens if you go into Devices and Printers and attempt to add the missing printer onto the affected machines? That's what I would try first, were I in your shoes. I noticed that after the recent FCU, I had to reset my network printers for all updated machines. This might possibly be involved. Give it a try!
    HTH,
    --Ed--
      My Computers


  3. Posts : 39
    Windows 10 Home
    Thread Starter
       #3

    Thank you for the suggestion. Yes, I am able to setup the printers again but it is such a undue activity. The update also reset the printer driver configurations so those also have to be reconfigured. Isn't there a way to 'lock-up' some configurations that would stay protected during Windows updates?
      My Computer


  4. Posts : 4,224
    Windows 10
       #4

    I wish there were a way to lock things up as you suggest/request. There is probably a way to automate the process using robokeys or something like that, but it only works as long as the UI for the configuration widgets doesn't change, either. Sigh.
    --Ed--
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:11.
Find Us




Windows 10 Forums