Network Printer disappears or erratic

  1. Posts : 39
    Windows 10 Home

    Network Printer disappeared

    Environment: A small office network as 3 Windows 10 desktops, a Win10 laptops and a Win 7 laptop in a homegroup. One of the folders on a desktop ‘serves’ a shared folder and a directly attached Laserjet 5000 with the homegroup members. There’s an Epson printer attached to a network switch and it is also shared by client computers. There was a lengthy Windows 10 update this weekend.
    Problem: Since the update, the HP Laserjet has disappeared from the Win 10 laptop and stopped printing multiple copies from a desktop. There’s no problem on the Win7 laptop.
    Requesting troubleshooting advice.
    Last edited by rmk9785e; 11 Dec 2017 at 15:43.
      My Computer

  2. Posts : 4,224
    Windows 10

    What happens if you go into Devices and Printers and attempt to add the missing printer onto the affected machines? That's what I would try first, were I in your shoes. I noticed that after the recent FCU, I had to reset my network printers for all updated machines. This might possibly be involved. Give it a try!
      My Computers

  3. Posts : 39
    Windows 10 Home
    Thread Starter

    Thank you for the suggestion. Yes, I am able to setup the printers again but it is such a undue activity. The update also reset the printer driver configurations so those also have to be reconfigured. Isn't there a way to 'lock-up' some configurations that would stay protected during Windows updates?
      My Computer

  4. Posts : 4,224
    Windows 10

    I wish there were a way to lock things up as you suggest/request. There is probably a way to automate the process using robokeys or something like that, but it only works as long as the UI for the configuration widgets doesn't change, either. Sigh.
      My Computers


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