New
#1
Network Printer disappeared
Environment: A small office network as 3 Windows 10 desktops, a Win10 laptops and a Win 7 laptop in a homegroup. One of the folders on a desktop ‘serves’ a shared folder and a directly attached Laserjet 5000 with the homegroup members. There’s an Epson printer attached to a network switch and it is also shared by client computers. There was a lengthy Windows 10 update this weekend.
Problem: Since the update, the HP Laserjet has disappeared from the Win 10 laptop and stopped printing multiple copies from a desktop. There’s no problem on the Win7 laptop.
Requesting troubleshooting advice.
Last edited by rmk9785e; 11 Dec 2017 at 16:43.